Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
The battery cannot hold a charge lately. I've done nothing
The battery cannot hold a charge lately. I've done nothing different. 2nd issue is, music randomly comes on while I'm speaking on the phone … read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
I have an iPhone 5 where the battery loses its charge when
I have an iPhone 5 where the battery loses its charge when its turned off and discharges very rapidly when being used. The serial number is ***** You checked the battery s … read more
Justin Johnson
Justin Johnson
Mac Genius
3,439 satisfied customers
I have an iPad mini that has no sound. I took it to the
I have an iPad mini that has no sound. I took it to the Apple Store and was told that I will have to get it tested. I missed the appointment because I missed the text that they sent. Is there anything… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
Our iPhone is frozen. We need appointment at Genius Bar at
Our iPhone is frozen. We need appointment at Genius Bar at Apple Store, Burlington MA … read more
Justin Johnson
Justin Johnson
Mac Genius
3,439 satisfied customers
IPhone 6 need a battery do i need an appointment at a local
iPhone 6 need a battery do i need an appointment at a local store? And, when the battery is changed, do i loose all information on the phone … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I am trying to set up and appointment at the apple store in
I am trying to set up and appointment at the apple store in Greensboro, NCto replace my battery. I've called the store and the automatic machine keeps transferring me to an automatic person that never… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,423 satisfied customers
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
IPhone 6 need a battery do i need an appointment at a local
iPhone 6 need a battery do i need an appointment at a local store? And, when the battery is changed, do i loose all information on the phone … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
419 satisfied customers
I want the phone number for apple store in century city.
i want the phone number for apple store in century city … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
419 satisfied customers
My charging chord doesn't seem to begin charging. I don't
My charging chord doesn't seem to begin charging. I don't know if it's the chord, or it's something on the inside of my Mac laptop. I want to make an appointment to go into the closest Genius Bar toni… read more
Justin Johnson
Justin Johnson
Mac Genius
3,439 satisfied customers
My wife's computer won't boot. When plugged in, the charging
FOR ASHIK ONLY: My wife's computer won't boot. When plugged in, the charging indicator is green, but when unplugged the battery indicator says "Low Battery." Now it is off and plugged in but shows no … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
my iphone 4 will not charge. i replaced the battery as well
my iphone 4 will not charge. i replaced the battery as well as the charge port and it still will not charge. i have tried several different batteries in this phone and none of them will charge. Now, i… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
Hello. I purchased an iPad 2 about a week ago and wont battery
Hello. I purchased an iPad 2 about a week ago and won't battery charge past 50 percent. What should I do?… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
358 satisfied customers
I have bought a new sixth generation ipod nano. I downloaded
I have bought a new sixth generation ipod nano. I downloaded music from my friends computer and played for the rest of the afternoon. After two hours the battery went flat. I then plugged it into the … read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
My MacBook is not booting up, and the power cord is showing
My MacBook is not booting up, and the power cord is showing orange (which normally indicates it's charging). Earlier today, it crashed and rebooted on its own several times. Theories? Advice?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Does this cost money My Mac itunes account wont play songs
Does this cost money? My Mac itunes account won't play songs (the songs were on my computer's hard drive, not an external drive) and I am having to go song by song and "find the file". Is there a fast… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My MacBook with Snow Leopard was fine until about a week ago
My MacBook with Snow Leopard was fine until about a week ago and then it became troublesome. I checked with Utility and it indicated several non repairable items. As everything is backed up I decided … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
The green/orange light on my power adapter does not go on when
The green/orange light on my power adapter does not go on when plugged into my macbook. It is working, as I the green light went on with I tested it on another macbook. Even when plugged in, it indica… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x