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I have an older ipod and I am unable to get new apps on my
I have an older ipod and I am unable to get new apps on my device as I have forgotten password. I have an iphone and ipad and both have same email address i use to obtain apps, but my ipod has a diffe… read more
Justin Johnson
Justin Johnson
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i was on the phone with Anita yesterday about problems about access to iCloud and my password. Reset password ***** all my devices, but now my iPad does not like my password ***** gives message that i… read more
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John Castle
BSC in Computing Network Management and Design
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My paseword is not working. Not sure, I Phone 6. TYPING IN
my paseword is not working JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: not sure, I Phone 6 JA: How long has this been going on with your iPhone? Wh… read more
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My apple id has been disabled. It used to be with the
My apple id has been disabled. It used to be***@******.*** with the password ***** Can it be restored? … read more
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My daughters iPad and iPhone are both saying that they are
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I just got my wife a 2nd Hand iPhone7 I backed up her old 5
I just got my wife a 2nd Hand iPhone7 I backed up her old 5 and restored it on the new one It keeps coming up with a msg to login to and Apple ID of Mine***@******.*** and asking for the password ****… read more
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Richard
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I just bought a new iPad. I have had 3 devices with the same
i have had 3 devices with the same Apple ID. Also the same iCloud account & password ***** all three. I replaced the old iPad with a new one. After the iCloud-based setup I cannot access the Apps store or iTunes. It demands a password ***** an old email address I no longer use. I can't get into get apps or music. Totally stuck. … read more
Justin Johnson
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My I pad is lock I'm really dumb about this kind of thing.
my I pad is lock I'm really dumb about this kind of thing … read more
Karthik
Karthik
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I-pad activation lock. requests my ID and password ***** were used to set up my I-pad. I have no idea. too long ago … read more
John T. F.
John T. F.
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IT Miro
IT Miro
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Bachelor's Degree
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Mini pad.. Cant activate this device. Says password an Apple
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IT Miro
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Grand daughter entered wrong pw too many times Get message IPhone Disabled connect to ITunes nothing happens-unable to sync or restore … read more
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I am not connecting to iCloud to back up my iPhone. I have changed CC so tried to update CC info on my phone using settings and using Wallet and Apple Pay. It never gave me the chance to change CC no.… read more
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My Apple ID is disabled. Forgot ID. ?? I Don't know! Tried
My Apple ID is disabled. Forgot ID JA: When did you last reset your Apple ID or password? Customer: ?? I Don't know! JA: Have you installed any updates recently? Customer: NO JA: What troubleshooting … read more
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I am attempting to install an app and it keeps telling my
I am attempting to install an app and it keeps telling my iCloud passwordd is incorrect. I successfully changed my Apple ID and password ***** Help! … read more
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When I turn on my iphone or iPad there is a display that
When I turn on my iphone or iPad there is a display that states I must sign in to itune store, then I get a message log in failed. I have changed my pw many times trying to solve this problem. With no… read more
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