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I can't remember my apple password. I think 10/17. My id is.

Customer Question
I can't remember my...

I can't remember my apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

I think 10/17

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

My id is***@******.***

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

What do you need to know

Submitted: 6 months ago.Category: Mac
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Answered in 4 minutes by:
1/4/2018
Mac Support Specialist: GeekGal, Computer Support Specialist replied 6 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,803
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. Please give me just a moment to review your question.

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Mac Support Specialist: GeekGal, Computer Support Specialist replied 6 months ago

Your Apple id and password ***** used for all Apple products including iTunes, and iCloud. Your ID is usually an email address. Please go to https://appleid.apple.com. Click on FORGOT APPLE ID OR PASSWORD. Enter your email address and then type in the letters that you see in the CAPTCHA box. Click on CONTINUE . You will then be asked to provide your trusted phone number (ending in 10). Enter that and click next. Follow the instructions on the screen to reset your password. Please give this a try and let me know the results. If you run into any problems just let me know so I can help. Thank you!

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Customer reply replied 6 months ago
I will try it again. I did do that at least a week ago and they said I needed to wait until the beginning of January and they would get back to me!! SO far I haven't heard from anyone. I will try again, Will I have to wait weeks for a reply??
Customer reply replied 6 months ago
I am on a very fixed income and I am sooo sad I have to pay for my password *****!!
Customer reply replied 6 months ago
This does not seem right!!
Customer reply replied 6 months ago
I want my erfund
Customer reply replied 6 months ago
I want my refund
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