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I can’t use my Apple ID is disabled why. I didnt. It said I…

Customer Question
I can’t use my...

I can’t use my Apple ID is disabled why

Technician's Assistant: When did you last change your password ***** Apple ID?

I didnt

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

It said I need to contact support

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I can’t use Apple ID or download

Submitted: 7 months ago.Category: Mac
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Answered in 28 minutes by:
1/4/2018
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,007
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password ***** to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day

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Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,007
1,007 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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