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My Apple ID has been disabled, Apple I pad and iphone, Since…

Customer Question
My Apple ID has...

My Apple ID has been disabled

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple I pad and iphone

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Since two days ago, I change credit card on account, hasn’t worked since

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That’s it

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
1/4/2018
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 952
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password ***** to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

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Customer reply replied 6 months ago
Changed password, still says disabled
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago

does it say account disabled for security reasons:

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago

After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID.

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Customer reply replied 6 months ago
I tried to update apps but it says Apple ID disabled
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago

call Apple from the number given they will verify your details and will open the disabled id for you.

United States
1-***-***-****

iPhone
1-800-MY-IPHONE
(1-***-***-****)

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago

let me know if you need anything else.

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Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 952
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Experience: Resolution Specialist at Wipro Bpo Services

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