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I'm trying to create new apple account and there is a

Customer Question
I'm trying to create...

I'm trying to create new apple account and there is a problem .

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have the I pad pro

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I brought it one year ago but never used it I have an I phone I forgot my I phone password ***** I tried to create a new account with my gmail acct

Submitted: 6 months ago.Category: Mac
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Customer reply replied 6 months ago
My phone has an apple acct but I forgot my password ***** So I'm now using a new I pad pro and I have the option of using new or old Apple acct . I decided to create a new acct with new email . But there is a problem with password
Answered in 25 minutes by:
1/4/2018
Mac Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,772
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Have you tried resetting old Apple Account password?

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Weren't you able to reset?

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Let me know your old Apple ID?

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