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I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am trying to log onto my 2nd gen Apple I Pad using my
I am trying to log onto my 2nd gen Apple I Pad using my long established ID:***@******.***. My password ***** always been: Budlight48. When we purchased a new 2017 model in April this year, I had give… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an older I pad mini I can't access the I tunes and
I have an older I pad mini I can't access the I tunes and need new login … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I cannot access apple account. I had an old account when I
i had an old account when I got phone 3 years ago, forgot user id and password, I just used laptop to create a new apple account … read more
Karthik
Karthik
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Bachelor of Engineering
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Have used iPad for years but never sorted out password
Have used iPad for years but never sorted out password ***** Have changed my email address from***@******.*** to***@******.***. Can I start from beginning with current email and get a new password? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
131 satisfied customers
I have an original iPad...I just got a pro...I don't recall
I have an original iPad...I just got a pro...I don't recall me. Old screen name or password..hoping you can help … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Need to find pass word for my system, for new phone set--up
need to find pass word for my system, for new phone set--up Chuck … read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
I don't remember my password for iTunes. Can you tell me
I don't remember my password ***** iTunes. Can you tell me what it is … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My wife can't remember her iCloud log in or password so we
My wife can't remember her iCloud log in or password ***** we can't use her I pad , we can open it but then we're lost , can you help … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I turned on my I pad and the screen was sideways, I tried to
I turned on my I pad and the screen was sideways, I tried to turn it but was told to enter my apple Id and password. this is a old ipad and I have never purchased anything from the apple store or iTun… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Can't remember my Apple ID password. 2 or 3 years ago. Don't
Can't remember my Apple ID password. JA: When did you last change your password ***** Apple ID? Customer: 2 or 3 years ago . JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
1,001 satisfied customers
I was billed in error for an app I was doing on a 7 day
I was billed in error for an app I was doing on a 7 day waiting period … read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
My hotmail email is not working, incoming or out going.
My hotmail email is not working, incoming or out going. Apple suggested to reset my password. My server is coming up as outlook not Hotmail. Please help.… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I am using a MacBook Pro. My Yahoo Acct. is sending spam to
I am using a MacBook Pro. My Yahoo Acct. is sending spam to all of my contacts. I know I'm supposed to reset my password, but I am unable to do so from the Yahoo account info. page as directed in all … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have changed my apple id to my email address as requested.
I have changed my apple id to my email address as requested. I have two email address that i have used, Cant remember the passwords and when I try to reset, i get a message that these email address ar… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my apple log on or password XXXXX cant get onto my account.
I forgot my apple log on or password XXXXX can't get onto my account. The reset was sent to my email address but it may be an old address - can't find it. My gmail account [email protected] I have a m… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st gen IPAD for myself for Christmas, gave MAC to son living in Indianapolis, IN. Worst mistake I've made in a while. Adding to my [:-{ I also… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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