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I received an email stating my Apple ID was used for a iPad
I received an email stating my Apple ID was used for a iPad mini. I lost my iPad mini 2 years ago and froze its account. I now have a regular iPad. How do I look into this? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Bachelors Degree
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I got a receipt for a purchase I did not make. Ipad. Just
I did click on cancel purchase but it didn't look like anything happened… read more
Josh
Josh
It Support Specialist
Associate Degree
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I had forgotten my password to my ipad mini for a year and
I had forgotten my password ***** my ipad mini for a year and now finally remembered it, but in the mean time I had changed my apple id. So now it's open but I cannot open the app store because the ip… read more
Justin Johnson
Justin Johnson
Owner
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I have an older I pad. I get a message saying"Activation
I have an older I pad. I get a message saying"Activation Lock" … read more
Karthik
Karthik
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I can't remember my last Apple I D password and I have not
I can't remember my last Apple I D password ***** I have not been allowed to reset it. I have been waiting for a few weeks. Please help..it's for my iPad. … read more
Aparna Indresh
Aparna Indresh
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It says; Activation Lock on my screen. My mini iPad all of a
It says; Activation Lock on my screen. My mini iPad all of a sudden asked me to enter my Apple ID and my Password. I'm the original owner of this devise and I have changed my password ***** few times … read more
Jon
Jon
Bachelors Degree
834 satisfied customers
After many years of trouble free ownership our iPad has gone
After many years of trouble free ownership our iPad has gone haywire. It takes great difficulty in opening the device which then talks back revery action taken and requires reactivation. Action on thi… read more
Josh
Josh
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Associate Degree
7,315 satisfied customers
I can't complete recovery I started yesterday but I was told
I can't complete recovery I started yesterday but I was told that n 24 hours I would get a phone call with instructions to complete recovery. I just got the phone call which instructed me to go to thi… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I have a second generation iPad mini and had erased all the
I have a second generation iPad mini and had erased all the contents prior to selling. I was unable to sell and now want to use it again but I cannot get the passcode to unlock the device. I have trie… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I need my icloud password! I don't know. I don't know. Can
I need my icloud password! JA: When did you last change your password ***** Apple ID? Customer: I don't know JA: Did you try resetting through Apple's online account reset tool? Customer: I don't know… read more
Justin Johnson
Justin Johnson
Owner
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Forgot my answers to my security questions, Im chatting with
Im chatting with you by using my windows laptop. but I have a Apple mini IPad 2 … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have two older iPads that I use to control the Sonos and
Hi, I have two older iPads that I use to control the Sonos and TV system in the house. Both are still on my old email address, so I can't access the App Store to update the Snbos aps and others. I nee… read more
Josh
Josh
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Associate Degree
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My ipad Air has started shutting down about 30 seconds after
My ipad Air has started shutting down about 30 seconds after I open it up. It has happened repeatedly......is this ipad toast? … read more
Ashik
Ashik
Master's Degree
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I cannot get into my apple ipad mini, I was using first my
I cannot get into my apple ipad mini, I was using first my thumb impression and then my password ***** it did not except either. It was fine this am and now at 2 it locked me out. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
I have an Apple iPad 16GB. I had a mini Apple iPad that my
HI, I have an Apple iPad 16GB. I had a mini Apple iPad that my daughter bought me approximately four years ago. Will I lost/left it in my hotel room on a trip to NY two and a half years ago. My iPad k… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a ipad and I forgot my password I cannot even get
I have a ipad and I forgot my password ***** cannot even get into my I pad. What do I do. Thank you … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
PLEASE HELP ME , I JUST GOT MY IPAD MINI, IN MARCH , IT WENT
PLEASE HELP ME , I JUST GOT MY IPAD MINI, IN MARCH , IT WENT BLANK , I HELD BOTH BUTTONS DOWN FOR 20 SECONDS LIKE I WAS SHOWN TO DO, IT WORKED FOR ABOUT A 1/2 DAY , THEN NEXT TIME I TRIED , NOTHING IS… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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