Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I just bought a new Mac Book Air to supplement my Mac Book
I just bought a new Mac Book Air to supplement my Mac Book Pro and 2 iPads and 2 iPhone 7's (one is currently "on hold." How do I set up Microsoft on my new Mac Book Air? … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
10 satisfied customers
I have a Western Digital, My Passport for Mac external hard
I have a Western Digital, My Passport for Mac external hard drive … read more
Justin Johnson
Justin Johnson
Mac Genius
2,973 satisfied customers
Have purchased replace MacBook. It won't accept my 365
Have purchased replace MacBook. It won't accept my 365 Office subscription [ says I have too many units in operation] Just tried remote with your techs but couldn't find activation code no … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Cannot open my google sheets that I must use this morning.
Cannot open my google sheets that I must use this morning … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I am a student and I bought the anivus,gammar, and Microsoft
I am a student and I bought the anivus,gammar, and Microsoft 365. I don't know how to down load it. … read more
Moses C
Moses C
Bsc
895 satisfied customers
I have Office 365 and cannot sign into onecloud. Macbook
I have Office 365 and cannot sign into onecloud JA: What device or product does this involve? Customer: Macbook pro JA: What Operating System (OS) are you running on your MacBook Pro? Customer: High S… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I purchased office package for my mac book air; worked well
i purchased office package for my mac book air; worked well but due to laptop reconfiguration i lost it and want to recover it … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Microsoft Word and PowerPoint were installed on my MacBook
Microsoft Word and PowerPoint were installed on my MacBook Air by Apple when I purchased the whole package in 2011. This week my laptop was not functioning and the Apple technician wiped it clean and … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Unable to install office 365 I have home subscription and
unable to install office 365 I have home subscription and product key … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I have a 365 subscription. It is working on my iMac. I want
I have a 365 subscription. It is working on my iMac. I want to use it on the laptop. I downloaded it but I keep getting "your subscription has expired." Can you help me? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I need your help, Macbook air, im not sure, I have purchased
I have purchased office 365 on my apple computer and I want to also instal in on my wifes computer … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I purchased the IOS version of Office for Mac years ago and
I purchased the IOS version of Office for Mac years ago and have been using it regularly on my IPad. I also purchased it for my MacBook Air and iMac. Why is the IOS version not letting me create new f… read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I bought a subscription for micro soft office and didn't
I bought a subscription for micro soft office and didn't realize it wouldn't download onto my iPad. When I signed into the iPad application it didn't recognize the subscription I bought … read more
Justin Johnson
Justin Johnson
Mac Genius
2,973 satisfied customers
I just had someone upgrade my MacBook Pro and now I can't
Hi. I just had someone upgrade my MacBook Pro and now I can't get into my MS Office 2011 b/c I don't know the key code … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I have a Mac with latest IOS and have a subscription for
I have a Mac with latest IOS and have a subscription for Office 365 which I mainly use for Word, but prefer to use my Outlook for Mac 2011. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I can't open mail when I hit the stamp, Mac Sierra 10.2.3
purchased a month ago. it's my first lap top. I watched on you tube directions and got Mac book for dummies. I could open it before. I closed everything … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have excel for mac and the following two things happen: 1.
Hi, i have excel for mac and the following two things happen: 1. a white box appears on my screen where an excel sheet was open and 2. If i open a regular excel sheet with data, when i go to close, it… read more
Jon
Jon
Bachelors Degree
784 satisfied customers
Hi. I am using DocsToGo in my I-Pad for some time. I recently
Hi. I am using DocsToGo in my I-Pad for some time. I recently bought a MacBook Air, which does not come with any program similar to Office. I wonder if I can also use DocsToGo and how can I get it. I … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x