Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I Photo will not accept my password. A1278 MacBook Pro. Have…

Customer Question
I Photo will not...

I Photo will not accept my password

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

A1278 MacBook Pro

Technician's Assistant: How long has this been going on with your A1278? What have you tried so far?

Have successfully logged on ID and password ***** order cards from I Photo but I am unable to change Visa # for the charge.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not yet...

Submitted: 1 month ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
1/4/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 1 month ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 1,556
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 1 month ago

Where will iPhoto not accept your password?

Ask Your Own Mac Question
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Why doesn't iPhoto work on my computer anymore??? The icon
why doesn't iPhoto work on my computer anymore??? The icon is there with a big white "X" through it … read more
Terry White II
Terry White II
Mac+ Advisor
Associates
12 satisfied customers
My iPhoto will not create new events when I load new
My iPhoto will not create new events when I load new pictures but I can find them in last import or last 13 months worried I am going loose them … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
This is the message i get:The iPhoto Library is locked, on a
This is the message i get:The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
When i try to open iphoto I get a message that the library
When i try to open iphoto I get a message that the library won't open. It says that photos can't be repaired. I've tried to repair the iphoto library but it only gets through 5% of the repair before i… read more
Mr.Med
Mr.Med
975 satisfied customers
My iphoto says I need to update to the latest version. I
My iphoto says I need to update to the latest version. I dont see a Iphoto update and it says I have the latest update mac OS sierra version 10.13.3 not sure where to go from here … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I am trying to access iphoto to create a photo book in blurb
I am trying to access iphoto to create a photo book in blurb but it is ghosted … read more
Justin Johnson
Justin Johnson
Mac Genius
1,556 satisfied customers
I started to upgrade my iPhoto but got a pop up saying i
I started to upgrade my iPhoto but got a pop up saying i don't need the upgrade tool. How do i revert back to my original setting on my mac elcapitan … read more
Justin Johnson
Justin Johnson
Mac Genius
1,556 satisfied customers
IPhoto is not opening, all photos are thumbnails on the
iPhoto is not opening, all photos are thumbnails on the screen … read more
Justin Johnson
Justin Johnson
Mac Genius
1,556 satisfied customers
The icons for iPhoto and Calculator are missing. Imac
Hi there. The icons for iPhoto and Calculator are missing … read more
Justin Johnson
Justin Johnson
Mac Genius
1,556 satisfied customers
Iphoto keeps saying it quit unexpectedly and wont open to
iphoto keeps saying it quit unexpectedly and wont open to take photos off of my i[phone seven for an import.... I ned to back up these photos, I am sending my seven in for a new phone. … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
Where is iphoto on my mac? Not sure..will check...10.7.5.
about 1 year...just don't know where to find iphoto. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I'm in iPhoto and can't get out of Full Screen. have already
I'm in iPhoto and can't get out of Full Screen. have already quit sotware and re-opened. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
10.12 on a 27" iMac does not allow iPhoto, Google Earth etc
10.12 on a 27" iMac does not allow iPhoto, Google Earth etc to open because " no window open". … read more
Justin Johnson
Justin Johnson
Mac Genius
1,556 satisfied customers
Trying to get iPhoto 08 from one mac to another looking for
trying to get iPhoto 08 from one mac to another looking for iPhoto 08 library upgrade installer? … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
Can't open iPhoto, it keeps telling me to close and then
can't open iPhoto, it keeps telling me to close and then reopen, over and over again … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I just transferred a lot of photos in iPhoto in the section
Thanks. I just transferred a lot of photos in iPhoto in the section that retains 12 months of photos, from that album to a new one where hopefully they wouldn't reach 12 months and disappear. Then I c… read more
Justin Johnson
Justin Johnson
Mac Genius
1,556 satisfied customers
Need some help with iphoto. Sierra. Following directions on
following directions on how to download from iphone to mac. What I really need is an appointment with one of your tech support geniuses. … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Unable to write to library iPhoto library, iPhoto is on my
Tried to go into Disk utility and option command hold to repair iPhoto no luck … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x