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I am trying to help an employee set up his new iPhone, but
I am trying to help an employee set up his new iPhone, but when he tries to enter his apple ID and password, he gets the error "verification failed." The same apple ID and password ***** fine on his l… read more
Josh
Josh
It Support Specialist
Associate Degree
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I have an iPhone 8 that I ordered from eBay. I ordered an
I have an iPhone 8 that I ordered from eBay. I ordered an unlocked phone because I live in panama. I received the phone, but am now being told that it is only unlocked for the United States, not other… read more
David
David
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Bachelor's Degree
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Is my phone locked? How do I find out? I want to change sim
Is my phone locked? How do I find out? I want to change sim card … read more
Harry
Harry
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I rebooted my iPad and it says I have a locked sim. I
I rebooted my iPad and it says I have a locked sim. I thought it was the same as my password. Wrong! It says I have two more trys. I'm clueless? … read more
Jon
Jon
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My boyfriend gave his old iPhone 6s to my daughter (10). He
My boyfriend gave his old iPhone 6s to my daughter (10). He has delated all from the device but then when we had put my daughter's sim card we found out the phone was unlock....he rang the provider and they had unlocked the sim today...we had put her sim card and we are not able to log in with her apple id. It says: 'that iPhone was lost and erased. … read more
Justin Johnson
Justin Johnson
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I was in setting and accidentally locked the phone on the
I was in setting and accidentally locked the phone on the sim chip I have 3 or 4 more trys before I have to contact [email protected] which can be a hassle … read more
Justin Johnson
Justin Johnson
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It says locked Sim And when it goes to password ***** don't ever remember putting one in … read more
Jon
Jon
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I bought a ipohne 6s, Sent to soon, bought a iphone 6s that
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I am trying to change Iphone 6S plus from ATT to Verizon and
I am trying to change Iphone 6S plus from ATT to Verizon and it says sim card not supported … read more
Kris R
Kris R
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a friend has a 4S sent as a gift from England to Egypt. He
a friend has a 4S sent as a gift from England to Egypt. He has bought a vodaphone sim for it in Egypt, but it does nothing for him. He has limited English and so has asked me to enquire for him what t… read more
Michelle
Michelle
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Hi, I have just recently bought an Iphone 4 on Kijiji.ca
Hi, I have just recently bought an Iphone 4 on Kijiji.ca and was told that the Iphone was locked to the TELUS carrier. I have 2 questions: 1 - When I put in a TELUS simcard to activate the phone, it w… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
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Ive just purchased a 4S for my wife. We are with Telstra
I've just purchased a 4S for my wife. We are with Telstra however, upon inserting her SIM card (3G) I keep getting the message ''only compatible SIM cards from a supported carrier may be used to activ… read more
James
James
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Bachelor's Degree
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Silly question probably to ask Apple Tech Support but nevertheless.
Silly question probably to ask Apple Tech Support but nevertheless. Girls have such a priviledge! If I unlock my iPhone 4S (being fully aware that I am still not 100% free) will I become really free u… read more
CompExpert
CompExpert
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Associate Degree
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My I phone 4S Sim Card is locked and I do not have a code to
My I phone 4S Sim Card is locked and I do not have a code to unlocked...this has happen once before and the verizon store took the card out and unlocked the phone with a code the tech gave them. I had… read more
Mr. Clark
Mr. Clark
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Hi! Im having a minor dilemma which Im hoping you can
Hi! I'm having a minor dilemma which I'm hoping you can help me with. This summer I purchased an iPhone 3GS for my wife as a birthday present. The problem I had was she always wanted an iPhone but at … read more
David
David
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Bachelor's Degree
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I bought an iphone and put my sim card in but the phone still
I bought an iphone and put my sim card in but the phone still has the lock on. What could be wrong?… read more
Mike
Mike
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Some college
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I have downloaded the required files but do not have the file
I have downloaded the required files but do not have the file "iphone1,1_3-1-2_7D11_Restore.ipsw" file. Only have "iphone1,1_3.1.3_7E18_Restore.ipsw" file. My iphone Mod # XXXXX XXXXX series and when … read more
Scott, The Computer Man
Scott, The Computer Man
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I bought an IPhone in the US last Christmas and am on an AT&T
I bought an IPhone in the US last Christmas and am on an AT&T family plan with my son. But I live in England, and I purchased another IPhone when I went back to England after Christmas to use there wi… read more
Mike
Mike
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High School or GED
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

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20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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