Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need to know how i can update Apple I D what causes it to…

Customer Question
I need to know...

I need to know how i can update Apple I D what causes it to do that?

Technician's Assistant: When did you last change your password ***** Apple ID?

It’s been awhile

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I have no idea

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Well i just wanted to know what i needed to do

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 40 minutes by:
1/3/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I don't quite understand your question. Can you ask it again?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I've been waiting to get my new Apple ID to be able to start
I've been waiting to get my new Apple ID to be able to start a new phone for a week any idea how long I have to wait? My Apple ID verification number is ***** … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
If i updated my phone will apple think my apple id is
If i updated my phone will apple think my apple id is compromised … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I forgot my Apple account and my Apple account I'm trying to
I forgot my Apple account and my Apple account I'm trying to reset my device but I'm stuck on the activation lock … read more
Moses C
Moses C
Bsc
767 satisfied customers
Trying to update a few apps and when I try, it says my Apple
Trying to update a few apps and when I try, it says my Apple ID has been ‘disabled” can you clear this issue for me? … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
Trying to update my operating system and I think my user
Trying to update my operating system and I think my user name is incorrect. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
I forgot my ID password. I have no idea. It has been awhile
I have no idea. It has been awhile since I accessed it. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
It's my iphone. It is disabled and I need by apple id. It's
It's my iphone. It is disabled and I need by apple id … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I do not remember my apple password to downloan applications
I do not remember my apple password ***** downloan applications and also my facebook account anmd do not have the same e-mail and cannot get in my account … read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
I don't remember my apple ID, No idea, but I do know my
Turned both TV and apple box off, waited and put on again. Keeps telling me it needs my netword even though I click on it. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,179 satisfied customers
What's causing my I phone 6 Plus to drain rapidly? I don't
what's causing my I phone 6 Plus to drain rapidly? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Need new apple I D and password, awhile ago. don't know
my granddaughter was doing something on it, and it locked up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to reset my internet connection and I can't remember
I need to reset my internet connection and I can't remember my apple icloud id and password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I tried to use the wrong password to open my iPhone and
I tried to use the wrong password ***** open my iPhone and after several attempts I now cannot open it and it says to go to iTunes. I have no idea how to open it now … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My IPad turned off and will not turn back on. I plugged it
My IPad turned off and will not turn back on. I plugged it in even though it was charge & also pressed the on an off button. Could you help me?… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I just upgraded the latest El Capitan and when I log on to
I just upgraded the latest El Capitan and when I log on to my computer I get a message that my key chain doesn't work. I opted to change the key chain password ***** now I just see a spinning rainbow … read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
since I have uploaded IOS 8.o it seems the battery life has
since I have uploaded IOS 8.o it seems the battery life has been diminished. Yesterday I uploaded the 8.0.2. Did these cause the sudden loss. The phone is just shy of 3 years. I might want to just buy… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I keep trying to install quicktime and it keeps telling me
I keep trying to install quicktime and it keeps telling me it is already installed. I can't find it. Where should I be looking?… read more
Steve
Steve
Tech Support Consultant
Master\u0027s Degree
160 satisfied customers
I am having a problem with my Apple Powerbook G4. I start
I am having a problem with my Apple Powerbook G4. I start it up and it works fine for 5 minutes or so, and then freezes up. I have to do a hard manual restart. The same thing keeps happening. HELP!… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x