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I cannot get connected. i forgot my apple icloud keychain.

Customer Question
I cannot get connected...

I cannot get connected. i forgot my apple icloud keychain.

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

12.7.2.58

Technician's Assistant: When did you last reboot?

A few minutes ago but my apple won't connect either.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Since i upgraded to high sierra it has been a disaster. over i week without computer.

Submitted: 7 months ago.Category: Mac
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Answered in 7 minutes by:
1/3/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,684
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

It is different per devices unless you are talking about the 4 digit code...

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Customer reply replied 7 months ago
I signed on to yahoo email but cannot get through on apple email.
Customer reply replied 7 months ago
I changed password ***** yahoo and i think I changed on apple email but am not sure.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Your remote request failed.

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