Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
MacBook Pro with the operating system El Capitan it's
MacBook Pro with the operating system El Capitan it's running extremely slow and therefore the spinning beach ball of death keeps coming up can't get anywhere with it … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
I had my MacBook pro laptop at Robina last weekend for
Hi Pearl, I had my MacBook pro laptop at Robina last weekend for repairs. Picked it up on Monday. I believe something was replaced. Machine was switching off unexpectedly. Beach ball on screen. All OK… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
MacBook Air is slowing a bit. And the colorful beach ball is
MacBook Air is slowing a bit. And the colorful beach ball is surfacing frequently. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
Just switched from 2011 MacBook Pro to latest MacBook Pro.
Just switched from 2011 MacBook Pro to latest MacBook Pro. Had everything backed up externally. Had to buy updated Word for Mac. Word has changed fonts on a project I've been working long and hard on … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Try to burn a dvd image with idvd. it is a simple dvd with a
try to burn a dvd image with idvd. it is a simple dvd with a slideshow in mp4 format. error when encoding slideshow … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
My word froze and i have a 5 page paper on there Idk what im
My word froze and i have a 5 page paper on there Idk what im gonna do … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I am having trouble sending email through my Eudora 6.2 on
I am having trouble sending email through my Eudora 6.2 on Mac os 10.6.8. It was working fine on Sept 20, then the next time I tried to send anything on Oct 2, it wouldn't send. Still picks up mail ju… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
Having problem with Word on my Air Mac. This just started in
Having problem with Word on my Air Mac. This just started in the last month. It used to work perfectly. I have OS Sierra 10.12.6. I have Word 14.5.5. It happens when I'm in Word and suddenly I'll get … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have 3 issues going on with my computer. Do I need to have
I have 3 issues going on with my computer. Do I need to have 3 different sessions? The first issue is that over the last week or so I have been getting that damn colored spinning ball way to much. Mal… read more
Pete
Pete
Engineer
Bachelor's Degree
2,955 satisfied customers
I have a 13" Macbook Pro 10.10.5 with Intel HD Graphics 3000
Hello Pearl, I have a 13" Macbook Pro 10.10.5 with Intel HD Graphics 3000 384 MB. A CD is stuck and I have tried all the methods of trying to eject it that are mentioned online - including the papercl… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
FOR ASHIK: I just asked the Q re MBP with beachall issue --
FOR ASHIK: I just asked the Q re MBP with beachall issue -- haven't done the backup yet, but, another question: I have Yosemite 10.10.5. I haven't upgraded because I read lot of negative reviews about… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I have a 2008 macbook. Currently I have the 10.6.8. I'm real
I have a 2008 macbook. Currently I have the 10.6.8. I'm real happy with it but now I'm way behind in getting updates and that scares me. So, I'm thinking about upgrading. But have some things holding … read more
Karls PC-WebHelp
Karls PC-WebHelp
Diplom
24 satisfied customers
I have Adobe Acrobat (Pro) XI, version 11.0.07. Im running
I have Adobe Acrobat (Pro) XI, version 11.0.07. I'm running it on a Mac, OS X, version 10.9.4. Using the pencil drawing tool seems to fill up the cache almost immediately, and then I get the spinning … read more
Pete
Pete
Engineer
Bachelor's Degree
2,955 satisfied customers
Hi, I am running Word 14.1.0 on my Macbook Air and after a
Hi, I am running Word 14.1.0 on my Macbook Air and after a few copy and paste's, it freezes. I lost a significant amount of work today and it continues to happen. It never did this before and I do qui… read more
Expert
Expert
Hi :) I collected my 2010 macbook pro after problems upgrading
Hi :) I collected my 2010 macbook pro after problems upgrading from 4GB ram to 8GB and hdd upgrade from 250GB to 750GB. The machine works, but I wanted to reinstall snow leopard 10.6.3 using the syste… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I keep getting the spinning beach ball every 20 mins or so
I keep getting the spinning beach ball every 20 mins or so on my Mac. Various applications and various processes. My CPU usage shows a solid red line at the bottom for a few mins. and goes back to nor… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
For the past several months (!) MacMini has been giving me
For the past several months (!) MacMini has been giving me the beachball for very long periods. I suspect I need to maintenance. What do you suggest?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
ive successfully installed skype on two pcs and on a macbook.
i've successfully installed skype on two pc's and on a macbook. i just got the macbook air and skype (newest version) downloads...seems to install in the application folders but i cant sign in. i can … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x