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Wi-Fi on Mac Mini only works intermittently. Every few

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seconds it disconnects and is...
Wi-Fi on Mac Mini only works intermittently. Every few seconds it disconnects and is "looking for networks".
Submitted: 6 months ago.Category: Mac
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Answered in 1 hour by:
1/3/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

How old is this mac mini?

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Customer reply replied 6 months ago
60; 3 yrs old
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Are any other devices in the same location having similar issues?

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Customer reply replied 6 months ago
No
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

When was the last time the computer was restarted?

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Customer reply replied 6 months ago
Yesterday
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

How long has it been happening?

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Customer reply replied 6 months ago
Over a year. The Mac Mini is hardwired to my modem to give me internet access but I'd like to use WiFi to share music, etc. Like I stated earlier, the WiFi will connect for a few seconds then disconnect and "look for networks".I spoke to Apple 7-8 months ago about it and they said they had a fix but wanted $100 to join their protection plan.
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Well in this unit the wireless card is built into the board. Meaning replacing it is not a likely option. You could restart in recovery and try to connect again to see if it is software. Do you know how to get to recovery?

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Customer reply replied 6 months ago
Restart and hold down command-R...correct?
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Yes

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Customer reply replied 6 months ago
I will lose my connection to you.
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

You can connect after.

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Customer reply replied 6 months ago
I’m on my iPhone now. Mac Mini is in recovery mode
Customer reply replied 6 months ago
Are you still there?
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I am here. Sorry for the delay. Were you able to connect to WiFi and use safari without disconnection?

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Customer reply replied 6 months ago
No...same issue. I watched it. Shows WiFi: On for 5 sec then WiFi: Looking for Networks for 5 sec. I use 2 iPhones and an iPad on same WiFi network with no issues.
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

The the wireless is bad in the computer. You could use a third party wireless solution if you really want to have it go wireless. Is that something would like help finding?

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