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THEY SAY THAT MY APPLE ID HAS BEEN LOCKED. I DON'T KNOW THAT…

Customer Question
THEY SAY THAT MY...

THEY SAY THAT MY APPLE ID HAS BEEN LOCKED

Technician's Assistant: When did you last change your password ***** Apple ID?

I DON'T KNOW THAT I DID

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

NO SIR ... I JUST FOUND OUT ABOUT THIS BECAUSE I HAD TO CALL MS FOR SOME HELP WITH MY PC ABOUT THAT 365 SOFTWARE AND IT WANT LET ME DO NOTHING

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I DON'T SEEM TO KNOW ANYTHING AT THIS POINT ABOUT ANYTHING ... I REALLTY NEED TO GET THIS FIXED

Submitted: 7 months ago.Category: Mac
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Answered in 8 hours by:
1/3/2018
Mac Support Specialist: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Mac
Satisfied Customers: 5,853
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Who said your apple ID is locked? Also what are you ultimately trying to do, what is the issue you are having?

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