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My husband lost IPhone st Sam’s Club & is turned off & cant…

Customer Question
My husband lost IPhone...

My husband lost IPhone st Sam’s Club & is turned off & cant track it

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

IOS 11 I think

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

IME. 35 382308(###) ###-####

Submitted: 4 months ago.Category: Mac
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Answered in 4 hours by:
1/3/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,015
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

The phone's last location can be tracked even if it is turned off:

  1. Go to iCloud.com on any computer.
  2. Log into your husband's iCloud account.
  3. Click on Find iPhone in the main menu.
  4. Enter his Apple ID and password ***** sign in if prompted
  5. Click on All Devices at the top.

  6. Click the device name for the device you'd like to track.

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