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Just received a message on my phone From: Apple Store

Customer Question
Just received a message...

Just received a message on my phone From: ***** stating that a transaction ppyment order confirmtion amount of 149.99 is going to be paidto Liang Ming Guo today pending. I do not know this person and have made no such transaction. What do I do:

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

My phone is Verizon

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Just now. Do not know what to try

Submitted: 4 months ago.Category: Mac
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Answered in 3 hours by:
1/3/2018
Mac Support Specialist: Josh, Mac Support replied 4 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,811
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Mike
Mike, Mac Medic
Category: Mac
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