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Forgot password, need to set a new one. A few months ago…

Customer Question
Forgot password, need to...

Forgot password, need to set a new one.

Technician's Assistant: When did you last change your password ***** Apple ID?

A few months ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 6 months ago.Category: Mac
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Answered in 3 minutes by:
1/2/2018
Mac Support Specialist: sudipto_dutta, Computer Hardware Engineer replied 6 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 6,113
Experience: Working and Troubleshooting in MAC.
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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Mac Support Specialist: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Can you tell me, what happened when you try to reset the password?

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