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I reset my iPad password and now I don't remember what it…

Customer Question
I reset my iPad...

I reset my iPad password ***** now I don't remember what it is.

Technician's Assistant: When did you last change your password ***** Apple ID?

About 2 weeks ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. How do I do that

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No thanks!

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
1/2/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether your forgot the apple ID password ***** iPad Login Passcode?

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Customer reply replied 6 months ago
iPad password
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

Are you able to access any settings in your iPad?

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Customer reply replied 6 months ago
No I can't log in so obviously I can't get to settings. I am being charged for your service?
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

This is a paid support and you already paid for the service. Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Customer reply replied 6 months ago
No!! I do not want to be charged. Thanks anyway
Customer reply replied 6 months ago
Cancel anything that I may have paid!!!!
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

If you wish to cancel this service, You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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