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My mother is 97 years and cannot remember her apple
My mother is 97 years and cannot remember her apple password. She is very confused about how to work on an ipad. I want to start fresh and get by her old password ***** … read more
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I am trying to access the code to change my cell phone
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I'm trying to install my Mom's email account to a new iPad.
I'm trying to install my Mom's email account to a new iPad. I have what I thought was her password ***** it obviously must be wrong what can I do? My mother is 93 years old … read more
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my client had an ipad that went bad/ broke she had taken it to apple and she elected to buy a newq one the apple tech wiped the old ipad because she had a relitively current back up on her computer.. … read more
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I have a IPad, my problems is every timeI try to use it it
I have a IPad , my problems is every timeI try to use it it fails they say it's email it says invaled. My email is***@******.*** … read more
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My wife bought a new I pad and I thought I would set it up
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Help!. I'm visiting my Mom in Los Angeles. She is 99 years
Help! My name is***** I'm visiting my Mom in Los Angeles. She is 99 years old. Her name is Eliza (Lyda) Boyer. I was trying to download the Kindle app on her iPad, but she had several passwords in her… read more
John T. F.
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My grand daughter has a i phone 6, she went to reset her
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Josh
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Problem is my 83 year old mom got knicked $99 for a year
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Do you work on ipads,. Apple pro. OS. Daughter bought it. I
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I just purchased a refurbished device. I logged on once but
I just purchased a refurbished device. I logged on once but the second time the ipad did not like any of my passwords and kept logging me out for increasing amounts of time. Finally I got the message … read more
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I wanted to give my old I-phone to my mom. I cant recall my
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I plugged in my iPhone 6, which used to be my mom's, to my
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I just got a used ipad 1 for my mom and need to upgrade to
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I cant recover my apple ID...tried to get a new one several
I can't recover my apple ID...tried to get a new one several times with a password XXXXX apple keeps telling me that someone else with my email address has that ID and won't let me get an apple ID als… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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