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I just bought a new MacBook Pro. I use office 365 with my
I just bought a new MacBook Pro. I use office 365 with my company. How do I move my files/account from my old MacBook to my new macbook … read more
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Jon
Bachelors Degree
836 satisfied customers
It's not my computer, it's my phone. I destroyed my old
It's not my computer, it's my phone. I destroyed my old phone and now have a new Iphone 7. I cannot remember my Apple password ***** cannot use the phone. I went to Apple support and tried everything … read more
Karthik
Karthik
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Bachelor of Engineering
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I don't know what my password is. Macbook Pro. I am
I don't know what my password ***** JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Macbook Pro JA: What Operating System (OS) are you running on your MacBook… read more
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Samuel NetEngineer
Associate's Degree
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New Mac Book Air. Trying to open documents using Word and Excel. Computer wants user codes to open documents. All my passwords and codes are in one of the documents I cannot open. How do I open them? … read more
Richard
Richard
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For the last 2 days, my phone schreen shows your phoe is
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Ashik
Ashik
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I just bought a new MAC book pro and transferred all our programs onto new one.. the word program will let us see all our files but we can't open any of them need to know how to get in … read more
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Jon
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I want to transfer Adobe CS4 from my old 17" Macbook Pro to
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Richard
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Daniel Whelan
Daniel Whelan
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Mike
Mike
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Some college
8,567 satisfied customers
I just purchased a new MacBook Pro 15 and I had best do a data
I just purchased a new MacBook Pro 15 and I had best do a data transfer for me. I can't figure out how to transfer the data, pictures, etc. to my mac applications. I also would like to put my old addr… read more
Mike
Mike
Mac Medic
Some college
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I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I know there is much on the internet regarding this issue,
I know there is much on the internet regarding this issue, but I can't seem to grasp it. My MacBook Pro 15" had difficulties, so I took it to Best Buy where they saved my files on a hard drive. i then… read more
Mike
Mike
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Some college
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Is there any way to get the files off my hard drive from my
Is there any way to get the files off my hard drive from my 12 month old macbook pro that stopped turning on after slight water exposure? I have removed the hard drive from the macbook.… read more
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MacTechTrainer
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I had Quicken 2007 on my old MacBook. Would not load on my
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Tom
Tom
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i have been using a recently purchased Iomega eGo BlackBelt
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Mike
Mike
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Some college
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I have a macbook pro 3,1 running osX version 10.6.3 This belo
I have a macbook pro 3,1 running osX version 10.6.3 This belongs to my ex-employer who has asked for it to be returned. My old computer is a mac powerbook g4. I need to get the files documents and stu… read more
Daniel
Daniel
Mac Genius
High School or GED
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Hi...I have a mac pro book and it is running slow like something
Hi...I have a mac pro book and it is running slow like something is slowing it down and freezing ....taking time for cursor to respond.....is there a fix it program for mac...… read more
Jeff Micono
Jeff Micono
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Which mac is equivalent to the Sony Vaio VGN-FW11E I use it
Which mac is equivalent to the Sony Vaio VGN-FW11E? I use it mainly for word processing so would need Microsoft Office (particularly the Track Changes programme) but nothing too flash in the way of gr… read more
Mike
Mike
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High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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