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I just received a telephone call that my computer was has…

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I just received a...

I just received a telephone call that my computer was has been compromised - to not do any work concerning financials. They gave a number to call. Is this legit or is it a sham?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

AT&T - an apple

Technician's Assistant: How long has this been going on with your Apple phone? What have you tried so far?

Haven't tried anything - just got the message

Submitted: 6 months ago.Category: Mac
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Answered in 1 minute by:
1/2/2018
Mac Support Specialist: Jason Jones, Mac Technician replied 6 months ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,249
Experience: Several years of supporting Mac systems.
Verified

Hello,

That is 100% a scam. Did you give them any type of access to your computer remotely or give them any banking information?

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Mac Support Specialist: Jason Jones, Mac Technician replied 6 months ago

That is a very common scam that the scammer criminals use. These people will call you, masquerading as Microsoft Techs, HP techs, or some other type of techs. They will then do their best to make you believe that you require their help in the way of remote support, customer support, software support, or something of the like. In the end, if you fall for it, you will be out hundreds of dollars.

If you gave the scammer any banking information, please contact your bank as soon as possible and report the scam so that they can block the payment to them. Also, you may wish to consider contacting your local authorities and reporting this crime, if any payment was made.

Microsoft will confirm that it is a scam. On the following page, they have listed different descriptions of similar scams: https://www.microsoft.com/en-us/wdsi/threats/support-scams

Please, let me know if you have any further questions or concerns.

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