Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I recently got an iphone 8. I recently got an iphone8 and am
i recently got an iphone8 and am running the the latest OS update. ive never really backed up my past iphones, but i had tryed a couple times in the past. my problem now is, i want to backup my old iphone 5S which is no problem. the problem is that a couple years ago i appearently did backup one of my phones and set a password. i have no record of my old itunes backup password. i have just backed up the 5S but now i cant restore it to my new iphone 8 because i cant figure out the old password. i need away around this problem. i don't even need a password ***** this. i don't have a privacy issue in my home, its just me and my wife sharing the computer and everything else. can you help me around this problem please … read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
Until this last week I could log into US Bank and check my
Until this last week I could log into US Bank and check my accounts there. Starting last week, I can no longer do this. I login to US Bank as i have always done, but after I login, I get a message tha… read more
Martin
Martin
Network Engineering Diploma
153 satisfied customers
I have a MacBook Air and I am trying to watch a DVD on the
I have a MacBook Air and I am trying to watch a DVD on the external Apple drive, the device won't open? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Have macbook pro. When I open to homepage and attempt any
Have macbook pro. When I open to homepage and attempt any action; check mail, read news item, contact apple--computer goes to another site, usually Mackeeper or another antivirus program, or to travel… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an early Aperture program prior to version 3.5.1. I
I have an early Aperture program prior to version 3.5.1. I have just purchased Lightroom and Lightroom will not import files from this old Aperture program. TO make maters worse, My old computer with … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have had my Iphone for over 2 years and recently forgot my
I have had my Iphone for over 2 years and recently forgot my passcode and I went to my local Apple store for help. Part of the questioning for restoring my innfo. they ask for my first bosses name, I … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My iMac will not turn on. I get only a black screen after it
My iMac will not turn on. I get only a black screen after it begins to load up. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am having trouble transferring photos from my iphone to my
I am having trouble transferring photos from my iphone to my apple mac as it says the device is locked but when i type in passcode nothing happens. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My neat works program automatically shuts down after
My neat works program automatically shuts down after opening. I get a message that the singleton cookie file could not be saved ??? I have lost months of work. I have spend countless hours previously … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My ipad is dead. the 'worm" is rotating, but nothing else
my ipad is dead. the 'worm" is rotating, but nothing else works. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I downloaded Sierra ( dumb I know ) I am unable to access
OK so I downloaded Sierra ( dumb I know ) I am unable to access any of my iPhotos. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Suddenly sending aol email from my MAC OSX (10.7.5) is extremely
Suddenly sending aol email from my MAC OSX (10.7.5) is extremely slow. They go out, but it takes a minute or two.… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My iMac 5,1 (2.16 GHz processor speed, intel core 2 duo, 1
My iMac 5,1 (2.16 GHz processor speed, intel core 2 duo, 1 GB memory) crashes recently. The screen just freezes. Nothing is operational. I need to hard restart it by shutting it down. Once it wouldn't… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have a 15 MBP, less than 1 year old. In the last couple
I have a 15" MBP, less than 1 year old. In the last couple weeks, I've been experiencing "freezes" where some or all applications just freeze - no action in the dock - and sometime it completely freez… read more
Brian
Brian
Apple Consultant. FileMaker Developer.
Some college
69 satisfied customers
I have created a book cover document for Lulu book publishers
I have created a book cover document for Lulu book publishers on Photoshop Elements 2.0 on my Mac PowerBook G$. I'm new to photoshop use, though I bought the program in 2003, and it took forever to do… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a 20 inch IMac system 10.4.11 Duo 3 years old and for
I have a 20 inch IMac system 10.4.11 Duo 3 years old and for the past 2 months my screen suddenly goes black and cannot be restarted with the button switch. If I remove the power plug and wait 30 to 4… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
hi there, i havent had problems before, but tonight when
hi there, i haven't had problems before, but tonight when i tried to scan a book cover using my canon PIXMA MP480 combination printer/copier/scanner onto my mac intel laptop (osx 10.5.7) the printer h… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x