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My Id is [email protected] the log on is requesting a

Customer Question

My Id is [email protected] the log on is requesting a trusted phone number I have tried the current 3 numbers I have and 1 old one the die is rejecting all what noe

Technician's Assistant: When did you last change your password ***** Apple ID?

My I'd has been in use for at least 3 years the password ***** been changed several times a result of hacking I think the original was kemmas12 this was followed by kemmas123 then came Guardamar 12 it is now Dunasde12

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No don't know about it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks

Submitted: 6 months ago.Category: Mac
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Answered in 32 minutes by:
1/2/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 6 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 6 months ago

It sounds like you are unable to access your Gmail account may I know if you have tried resetting your password?

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