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Pass word is not working. Apple tv. not sure about operating…

Customer Question
Pass word is not...

Pass word is not working

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple tv. not sure about operating system

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

About one month Tried a variety of passwords

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, thank you

Submitted: 6 months ago.Category: Mac
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Answered in 4 hours by:
1/2/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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