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My Apple ID has been disconnected due to fraud (I think my…

Customer Question
My Apple ID has...

My Apple ID has been disconnected due to fraud (I think my account was hacked).

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

An iPhone 6s

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Been several weeks. It won’t let me update apps!

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Is a nightmare

Submitted: 6 months ago.Category: Mac
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1/2/2018
Mac Support Specialist: Engineer John C., Computer Engineer & Mac Enthusiast replied 6 months ago
Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14,637
Experience: I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
Verified

Hi, I am John, welcome to JustAnswer.com

Please call this number 1-***-***-**** in order to verify your identity and re-enable your account.

Please remember I don't work for the manufacturer, so please do not leave me a negative feedback if you are not happy with them.

A good feedback is appreciated, that's the only way for me to get paid by JustAnswer.com, you won't be charged again.

Also, please click REPLY if you have any questions or concerns.

Thank you,

JOHN

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Engineer John C.
Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14,637
14,637 Satisfied Customers
Experience: I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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