Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can’t change my Apple password and they won’t accept the…

Customer Question
Can’t change my Apple...

Can’t change my Apple password ***** they won’t accept the change

Technician's Assistant: When did you last change your password ***** Apple ID?

I think you are still trying to operate with my old email which was [email protected] sympatico.ca and has been changed foe a year to***@******.***

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Won’t let me .I have tried for two days now

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not really

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
1/2/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 6 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 6 months ago

May I know if this is your Apple ID password?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
New iPad new email address won't accept new password for
New iPad new email address won't accept new password ***** apple id … read more
John Castle
John Castle
BSC in Computing Network Management and Design
145 satisfied customers
I have a hacker that has a disguise on his phone number his
I have a hacker that has a disguise on his phone number his phone number comes in and lays an app on my phone the copies everything about my Apple phone and causes it to act very strange this is my bo… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I've forgot my Apple ID password and it won't let me get on
I've forgot my Apple ID password ***** it won't let me get on Facebook or anything without it … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Strange. I type my password to open my computer and it won't
Strange. I type my password ***** open my computer and it won't accept it. I've been using it all day. No possibility of a mistake. When I put in my Apple ID to change the password ***** doesn't accep… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I try to log in on my Apple ID and I can't no matter how
I try to log in on my Apple ID and I can't no matter how hard I try. Used every password ***** can think I may have used and when I try to change, won't let me. Always pops up on front of iPhone need … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I just. I just bought a new Apple IPad and have set most of
I just bought a new Apple IPad and have set most of it up. Now I want to get into it and they won't accept my password. I have tried different variations of what I thought it was and none of them work and each time I put one in I have to wait another hour to try again can't I just reset my I Pad. I am 79years old and my old I Pad crashed and I lost most of my my data and I am frustrated y that please help me. Leona Hart … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I can't open my Apple account because it won't use the
I can't open my Apple account because it won't use the password ***** I have. I have tried changing the password ***** it still won't open. Help … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
Trying to connect my main email to iPad. It's on my iPhone
It's on my iPhone but not on iPad it always came up on iPad now it's not there How do I check os … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
It won't accept my Apple ID and password. MacOS High Sierra
It has been going on for 2 days or so since I updated everything. Also my Skype login won't work. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I changed my email address so now I can't get into my iTunes
I changed my email address so now I can't get into my iTunes or anything else that has to do with my apple account … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
YEARS. OLD AND ON MY IPHONE FIVE S. YEARS OLD AND HUSBAND
IM SIXTY YEARS. OLD AND IM RESTRICTED ON MY IPHONE FIVE S … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I can't get in to my Mac because it is not accepting my
I can't get in to my Mac because it is not accepting my password ***** I have had for years … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need help with getting a new password. I can't remember
Yes! I have set it one or two times and it never works. I want to do my taxes and many other things but it won't accept my password… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Forgot my passwords to my Apple id. It won't accept my
It won't accept my passwords; asks me security questions I can't remember the answers … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I can't remember my security question verification answers
Hi. This is Debbie. I can't remember my security question verification answers and Apple won't allow me to change the questions or answers .I am setting up my new IPAD. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I am trying to change my Apple ID account. It is an old
Hi I am trying to change my Apple ID account. It is an old account that we do not use anymore and I am unable to get any mail or info sent to it. Therefor it is useless. Thank you … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I can't get App Store to accept my VISA Credit card. It says
I can't get App Store to accept my VISA Credit card. It says the numbers don't match the type of credit card. I'm looking right at my VISA Credit card and have put the numbers on the front of my VISA … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I have 1 IPad I have been locked out of since before
I have 1 IPad I have been locked out of since before Christmas because I tried too many times forgot my password. I updated new iPad can't remember code put n did it 2 times afraid will lock 71 yrs ol… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x