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UNABLE TO TRANSFER IPHONE FOTOS TO DESKTOP PC UNABLE TO SEND…

Customer Question
UNABLE TO TRANSFER IPHONE...

UNABLE TO TRANSFER IPHONE FOTOS TO DESKTOP PC UNABLE TO SEND EMAIL FROM IPHONE

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

NO IDEA

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

6 MONTHS

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
1/2/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you have iTunes installed?

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Customer reply replied 7 months ago
on my phone? no
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

No on your computer. iTunes is on every iOS device ever.

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Customer reply replied 7 months ago
i have had enough of your ever excellerating charges, if you cannot help me right now, right here , then you cannot be of any help
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

"If you do not want remote support please ignore the prompt."

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you have iTunes installed on your computer?

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Customer reply replied 7 months ago
thanx for taking my $$ and giving me nothing in return, lesson learned and I will be certain to let social media know!!
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

You are not responding to anything. Also slandering someone is not helpful. Do you want a refund since you clearly do not want help?

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Customer reply replied 7 months ago
I have iTunes on my computer
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Awesome. What tool are you using to get the photos off of your phone onto your computer?

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