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My son changed his password on his ipad and doesnt remeber…

Customer Question
My son changed his...

My son changed his password ***** his ipad and doesnt remeber it.

Technician's Assistant: When did you last change your password ***** Apple ID?

Last night. He is 9....was changing it then said he forgot it.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I went to itunes. Where should i go? I did submit something earlier and the y verified all my security questions, said they would contact me and i have not heard back....wonder if i was at the right site

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No. Thank you

Submitted: 6 months ago.Category: Mac
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Answered in 1 minute by:
1/2/2018
Mac Support Specialist: Ashik, Mac Technician replied 6 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,331
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What password ***** he change? The passcode to unlock the screen of iPad?

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