Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My I phone 6 will not accept my passcode it is not taking
my I phone 6 will not accept my passcode it is not taking ANY CODE AT ALL … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I phone 5s keeps going dead and shutting off. Can you help
I phone 5s keeps going dead and shutting off. Can you help me? … read more
Justin Johnson
Justin Johnson
Mac Genius
2,912 satisfied customers
I was charging it but it will not turn on could the battery
I was charging it but it will not turn on could the battery be completely dead i've had the phone for about 2 years … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Iphone 6 does not boot up. I have tried that. No success,
I have tried that. No success, All I get is a periiodic showing of the apple logo as I am trying to charge the phone and awaken it. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I can't make any buys to Home Decor, my app is being
I can't make any buys to Home Decor , my app is being refused … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I am unable to pair my new apple 3 watch with my I phone 5,
I am unable to pair my new apple 3 watch with my I phone 5, Apple says I need to update the IOS on the phone. The phone then says it is the latest IOS 10.3.3 I am not happy!!! … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Where can I buy a barrery for my iphone 5S? it is not
hello where can I buy a barrery for my iphone 5S? it is not holding the charge. I live in zip code 02138 but am visiting in area 04090. Can it be purchased online... … read more
Mr.Med
Mr.Med
1,277 satisfied customers
Thank u for your time, my mother passed away last september
sir thank u for your time, my mother passed away last september we went through her things and for sentimental value i will be using her phone however i dont know the pass code to get into the phone e… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
92 satisfied customers
I have an iphone 5s and it wouldn't turn on. I plugged it
I have an iphone 5s and it wouldn't turn on. I plugged it into a power outlet and now the apple symbol flashes on and off every 5 seconds. What should I do? … read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
I have a iPhone 6 with iOS 10.3.2 software (recent). It is 3
I have a iPhone 6 with iOS 10.3.2 software (recent). It is 3 years old, T-Mo. Last night at 30% battery, it shut off. I called T-Mo, they ran some tests and said my battery was good and I did a soft r… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My phone wont turn on the battery was low so i thought it
my phone wont turn on the battery was low so i thought it was just shut down till i could charge it but it wont charge and ihavetwo chargers so i tried both … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Ipad pro will not turn off and no app with open. I do get
Ipad pro will not turn off and no app with open. I do get the apple verifcation number screen sent as I was logging into apple support. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My 5s keeps shouting down and back on but only on as far as
My 5s keeps shouting down and back on but only on as far as the white screen before going down again … read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
My I phone 5S randomly shut off several times the past few
My I phone 5S randomly shut off several times the past few days when the battery was still charged. I held the power bottom at the top of the phone and the home button at the bottom of the screen down… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My wife's iPhone5 had a full charge when she went to bed last
My wife's iPhone5 had a full charge when she went to bed last night. This morning it was completely dead. It won't charge or turn on. I have tried holding down the home and hold buttons to reboot but … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My iPhone 5S is battery is not holding a charge since new software
My iPhone 5S is battery is not holding a charge since new software has been added. Charge not lasting a full workday.… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
no other cable available. The icon popping up and the battery
no other cable available. The icon popping up and the battery tanking was happening before I tried to charge. 56% now. I was at 100 at 8 a.m. with nothing running.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have the first generation iphone, I used all its battery
I have the first generation iphone, I used all its battery one day and tried to charge it that night and it wouldn't charge. I plugged it in the computer dock, the wall charger (I plugged it in differ… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x