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MY IPOD CONTINUES TO TELL ME THAT THE WRONG APPLE ID AND…

Customer Question
MY IPOD CONTINUES TO...

MY IPOD CONTINUES TO TELL ME THAT I AM PUTTING THE WRONG APPLE ID AND PASSWORD ***** AND IT IS MY IPOD .

Technician's Assistant: When did you last change your password ***** Apple ID?

ITS BEEN AWHILE , IT BRINGS UP A SIMILAR EMAIL ADDRESS BUT NOT MINE

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

NO

Submitted: 7 months ago.Category: Mac
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Answered in 1 hour by:
1/2/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
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Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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