Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My mother recently passed away at 88 and could not remember
my mother recently passed away at 88 and could not remember her ipad password ***** get on her device. We tried the only two codes she have ever used and they did not work. I loaned her my ipad, i wou… read more
Cris
Cris
3,451 satisfied customers
Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
My mother doesn't remember her ipad passcode, and it's
My mother doesn't remember her ipad passcode, and it's locked. After trying two different passcodes, it says it's disabled for 1 hour. … read more
Cris
Cris
3,451 satisfied customers
My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I have an iPad from my mother-in-law who is now deceased and
I have an iPad from my mother-in-law who is now deceased and no one knows her passcode. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
We have an iPad my mother in law used. She has expired and
We have an iPad my mother in law used. She has expired and we do not know the passcode to unlock the iPad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My stepfather passed, he just got an IPad pro 21 inch 128
My stepfather passed, he just got an IPad pro 21 inch 128 gb. My mother and I are trying to get past the Activation code. I have several Mac products so I have no problems on my end. She inherited his… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I get get into the stupide thing, pass code. Ipad. I just
i just got it for a gift and im trying to use it ,. i need a 6 digit passcode … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
Myu mother in law does not remember her passcode for her
myu mother in law does not remember her passcode for her ipad. She has tried several 4 digit #s and the time in between tries has increased significantly. How do were recover the passcode or change it… read more
Cris
Cris
3,451 satisfied customers
The passcode has been forgotten and we want to remove the
the passcode has been forgotten and we want to remove the code, but not want to erase the contents … read more
Justin Johnson
Justin Johnson
Mac Genius
3,405 satisfied customers
Got a new ipad for the wife. Cannot reset to factory. Keeps
Got a new ipad for the wife. Cannot reset to factory. Keeps asking her for pass code but doesn't accept it. Is it a four digit code? I took her ipad hooked it up to my Macbook. Won't let us access itu… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I have a i phone 6 i got from my client as a gift it is her
hello I have a i phone 6 i got from my client as a gift it is her old iphone … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
We have recovered a lost iphone 5 that belonged to a friend,
hi Mike, we have recovered a lost iphone 5 that belonged to a friend, she has said I can keep it but it has been disabled by telstra, i have her pass code but of course the phone wont accept it, her s… read more
Jon
Jon
Bachelors Degree
840 satisfied customers
My aunt passed away and she had some very important
My aunt passed away and she had some very important information on her iPad. We don't know her passcode. Apple tells us there's no way to recover the information, but I don't believe them. I KNOW ther… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am trying to help my mother after an update to get back on
I am trying to help my mother after an update to get back on her IPAD. It's asking for her password ***** she doesn't remember. She's 80 and doesn't remember. It's asking for pass ode before restartin… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
My nephews wife took the iPad I bought him and put a pass code
My nephews wife took the iPad I bought him and put a pass code on it and can't remember it or says she can't. They are separated. We think she put some things on there she does not want him to see. Sh… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
On 8/8/10 at 6 32 p.m. I purchased a group of songs for someone
On 8/8/10 at 6:32 p.m. I purchased a group of songs for someone I called Notlosingtothewind. The Order number was MGSD2KQBBM. She received an email from iTunes with the songs and a gift code. She has … read more
Robert O
Robert O
IT Director
Bachelor's Degree
192 satisfied customers
Can an Apple iPod GS4 computer be hooked up to a verizon DSL
Can an Apple iPod GS4 computer be hooked up to a verizon DSL phone line. . . I thought the manual said that "digital" phone in put would hard the built-in modem.… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x