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I bought a new computer and I want to connect my ipod and…

Customer Question
I bought a new...

I bought a new computer and I want to connect my ipod and really having trouble. I also changed my password ***** my ipod and my computer don't recognize it

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I down loaded the latest version twice and still cant get on

Technician's Assistant: When did you last reboot?

Reboot?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just connect me please

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
1/1/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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For security purposes please respond with the answer to 4 + 3 = ?

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