Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I lost my contacts on my iMac. Highserra 10.13.2. Yesterday…

Customer Question
I lost my contacts...

I lost my contacts on my iMac

Technician's Assistant: What Operating System (OS) are you running on your iMac?

Highserra 10.13.2

Technician's Assistant: How long has this been going on with your iMac? What have you tried so far?

Yesterday and today. cannot get my contacts. they ate on iPhone 5, iPhone 6 Mac book air

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not now

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
1/1/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

For security purposes please respond with the answer to 4 + 3 = ?

Ask Your Own Mac Question
Customer reply replied 6 months ago
4+3=?
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

7 the answer is 7

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Are you contacts connected to iCloud.com?

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Can you see those contacts at icloud.com?

Ask Your Own Mac Question
Customer reply replied 6 months ago
some of them
Customer reply replied 6 months ago
my mac says no cards
Customer reply replied 6 months ago
i am not getting any answer from you
Customer reply replied 6 months ago
are you still there?
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I am still here. I am sorry for he wait.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

In system preferences under iCloud do you have contacts turned on?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
2,493 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My iPhone and iMac are not connecting with iCloud,
Yesterday. I re-started yesterday and also shut down and re-started. The main issue is that on my iMac it wants me to sign in to other devices to approve the Mac book air but then it won't send a message to my iPhone even though I know the two are linked. It says won't approve. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I calnt open power pt or get into my account. Mac book air.
Just now and I am about to give a power pt presentation!!!! … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
0) I am on travel. At home I have Mac 27 inch with Roboform.
0) I am on travel. At home I have Mac 27 inch with Roboform … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
I'd like to schedule a tech support call back for a prior
I'd like to schedule a tech support call back for a prior (today) tech support episode. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
I updated my iMac and lost my picture albums. I keep getting
I keep getting a Google notice that my password ***** ***** I pressed the … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Greetings, All of a sudden, this morning my Mac will not
Greetings, All of a sudden, this morning my Mac will not charge. Coincidently, I lost my apple IPhone yesterday. I am not sure this is coincidence. In fact, I was trying to access my computer to use "… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi. My mac wont let me change my apple ID. Ive tried signing
Hi. My mac wont let me change my apple ID. I've tried signing out and in again but it says it will delete all my contacts. I've done this on my iphone and ipad and its deleted all my contacts so I onl… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just set up Bento on a desk top; a MAC Air and then synced
I just set up Bento on a desk top; a MAC Air and then synced with an app to my i-Pad and i-Phone. The first issue I am having is that the desk top and MAC Air are not maintaining the same database (sy… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My son and I somehow ended up with shared mail and contact
My son and I somehow ended up with shared mail and contact info. He decided to manually delete all my contacts from his phone. Now, my contacts are all lost. I have been using icloud, but hadn't backe… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have tried to upgrade my imac which I bought in 2006 to Mountain
I have tried to upgrade my imac which I bought in 2006 to Mountain LIon. I have snow leopard on it, and my OSX version is 10.6.8. However I keep getting a message saying this computer is not compatibl… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I updated my iPhone 3GS to iOS 5 and got everything back...EXCEPT
I updated my iPhone 3GS to iOS 5 and got everything back...EXCEPT for my contacts. What happened?… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
I have a problem with Icloud on my iphone I have 5067 contacts
I have a problem with Icloud on my iphone I have 5067 contacts and its been working like a charm for months last week i started to notice some duplicate contacts on my Iphone, I just checked and now i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
have multiple contacts on my iMac address book and iPhone,all
have multiple contacts on my iMac address book and iPhone,all duplicated numerous times!!! help… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I own Imac -- Iphone 4 - I pad - and the new laptop air
I own Imac -- Iphone 4 - I pad - and the new laptop air I wanted to hook up with I cloud I downloaded OS 5 as asked to do , I can not get I cloud to hook up… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I upgraded my system software on my Mac Pro and I lost half
I upgraded my system software on my Mac Pro and I lost half my contacts from my address book. They're still on my Iphone. How do I get them back on my computer?… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I lost my contacts from my imac computor, how I did this i
I lost my contacts from my imac computor, how I did this i plugged my iphone into my computor and synced...now i have my iphone contacts on my computor and i lost over 200 contacts on my computor..how… read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
69 satisfied customers
I accidently zapped almost all of my contacts while syncing
I accidently zapped almost all of my contacts while syncing my iphone yesterday - there were only 2 left. I synced twice today in efforts to restore (with no luck) so, uh, help!!!… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a macbook with address book which is synched to my iphone
I have a macbook with address book which is synched to my iphone and mobileme.com. I synched all three yesterday and blew out my address book from my phone, mac and mobile me. I think I found the file… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x