Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do I find my apple id and password. IPhone 6. Just got…

Customer Question
How do I find...

How do I find my apple id and password

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iPhone 6

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just got it tried email adress

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
1/1/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,477
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

For security purposes please respond with the answer to 4 + 3 = ?

Ask Your Own Mac Question
Customer reply replied 6 months ago
7
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Go to iforgot.apple.com and reset your password. Once done you should be able to sign in.

Please let me know if that is not the case.

Please take a moment to rate my service with the stars located on the top right of the question page.

Can't find it? Here’s How.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,477
2,477 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Ive just purchased a iphone second hand.its replaced one
hi ive just purchased a iphone second hand.its replaced one that got run over over a month ago.ive gone thru putting my apple id stuff but the phone for some reasonwont let me access it.you will have … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
I cannot remember my Apple ID. I know my ver# A long time
A long time ago. I got a new phone in aug 2017 and I don't recall setting up password … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
ACTION LOCK ON MY IPHONE 6 PLUS. AT LEASE 6 TWO MONTH AGO.
YES I TRIED TO RESET MY IPHONE 6 PLUS BUT SOME THING I DID WRONG MY LAP TOP MY IPHONE GOT RESET BOTH… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I'm panicking. I lost my iphone, 6? iPhone 6? I tried to
I tried to locate it using Apple ID and password, but its not working. Will not accept my apple Id … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
Can you call me. I Phone 6. Just got it and it will not
just got it and it will not verify my email adress … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I forgot my Apple ID on iPhone 5. Since I got my new iPhone
I forgot my Apple ID on iPhone 5 JA: When did you last change your password ***** Apple ID? Customer: Since I got my new iPhone 6 about 2 Years ago JA: Did you try resetting through Apple's online acc… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
47 satisfied customers
I have iphone 6 i for get id and password. 11.2.6. 2 years.
I have iphone 6 i for get id and password JA: What Operating System (OS) are you running on your iPhone? Customer: 11.2.6 JA: How long has this been going on with your iPhone? What have you tried so f… read more
Jon
Jon
Bachelors Degree
698 satisfied customers
Locked out of my iPad. Tried my user name and password but
Locked out of my iPad. Tried my user name and password ***** they show as incorrect. Screen says someone used the Find My iPhone link but I don't have an iPhone. … read more
Cris
Cris
60 satisfied customers
I signed into FIND MYDEVICE and my phone locked. I have put
I signed into FIND MYDEVICE and my phone locked. I have put in every password ***** have used, and can not open it. I rarely have time to get a password ***** and the screen goes blanl. Please help me… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Bought an iPhone 6 from a friend.cannot get it activated it
Bought an iPhone 6 from a friend.cannot get it activated it keeps coming up the owner has used find my iPhone to link it to their Apple ID.she gave us her password ***** username but it will not work … read more
Cris
Cris
60 satisfied customers
Or I have forgotten my Apple ID. How can I reset? When I got
or I have forgotten my Apple ID. How can I reset? JA: When did you last reset your Apple ID or password? Customer: When I got my Iphone maybe 3-6 months ago JA: Have you installed any updates recently… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I forgot my password to my apple ID on my iPhone, and also
I forgot my password ***** my apple ID on my iPhone, and also don't remember the password ***** my e-mail account. How do I change the default apple ID on my iPhone? … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
My iphone is locked and I do not remember my id or passcode,
my iphone is locked and I do not remember my id or passcode … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
I have an old iphone 3 which I was checking for photos Now
Hi, I have an old iphone 3 which I was checking for photos Now my Iphone 6 and Ipad are demanding an Apple ID sign in - but with no place to type it. then they ship me a number to follow it with....Th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought an Iphone 7 and successfully set up a new apple ID
i bought an Iphone 7 and successfully set up a new apple ID and password ***** this phone. Unfortunately, I forgot the password ***** the Apple ID of my old Iphone 6 which as a different Apple ID. I w… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Forgot my ID and password. New phone and new carrier! Help?
Forgot my ID and password. New phone and new carrier! Help? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Lost my lost my iphone 6 and was hoping to track. Problem
lost my lost my iphone 6 and was hoping to track. Problem was the ringer was turned off. Is it possible to track … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
HI, i'm Ivan from CroatiaMy problem is password ***** my icloud acc
HI, i'm Ivan from Croatia My problem is password ***** my icloud account, wich i forgot. In my iphone is on find my iphone , and now i c'ant deactivate icloud account how to fix it in same time i forg… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x