Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I want to change my Apple ID. Sorry my Apple ID is fine I…

Customer Question
I want to change...

I want to change my Apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

Sorry my Apple ID is fine I need to change my google id

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

A terrible non techie don't know where to find it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Don't think so

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
1/1/2018
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,017
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.
can you explain me a bit more about this
What exactly are you having trouble with Apple id or Google id?

Ask Your Own Mac Question
Customer reply replied 7 months ago
Iam trying to load a new google assistant device and I find it very confusing because I do not seem to be able to find my google id because I have forgotten it...halp !!
Customer reply replied 7 months ago
I want to add the device to my ipad and an stuck because it wont let me in because I dont remember th id
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

i can remote connect on a computer and not on ipad let me know if you have a computer so that i can send you the remote link

Ask Your Own Mac Question
Customer reply replied 7 months ago
Can i call you
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

i can call you but you need to let me know if you have a computer handy so that i can walk you through to reset your apple id

Ask Your Own Mac Question
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

Please reply soon as the remote assistance offer will be expired.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can you help me find my IPhone? I don't know. I think I
I think I dropped it at an outdoor concert last night. The volume is off, it has a password, & the battery was low. I tried to go through find my phone from Apple, but I am not a real techie, can you help me? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have lost my Apple password and cannot download my Google
I have lost my Apple password ***** cannot download my Google box. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a new ipad 6th generation, but am not able to access
i have a new ipad 6th generation, but am not able to access my email accounts, i went to settings/ accounts and passwords. clicked on gmail, entered my password. it takes me to google New account feat… read more
Micky
Micky
Lead Systems Administrator
High School or GED
103 satisfied customers
Unable to change my password. In January. But it's not
No, I need somebody to guide me through to change my password. I'm unable to get into my messages without changing my password. I have entered a new password ***** it's not working.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My ipad shut down and I can't get it back up. It asks for a
My ipad shut down and I can't get it back up. It asks for a password ***** I don't remember. It just takes me round in circles. Right now I have it connected to my imac trying to follow instructions f… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have upgraded my iPhone 5S to a iPhone 6s. I use Sprint as
I have upgraded my iPhone 5S to a iPhone 6s. I use Sprint as my carrier and as they were attempting to change everything to the new phone, they asked what my Apple password ***** I have no idea, I hav… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
When i purchased my new Iphone 7 the tech at AT&T changed my
Hi, when i purchased my new Iphone 7 the tech at AT&T changed my password ***** my apple id. i guess he misunderstood that my email address was wrong. so i need to change my email address and my passw… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Forgot my passcode so I can't use my iphone. I don't
forgot my passcode so I can't use my iphone JA: When did you last change your password ***** Apple ID? Customer: i don't remember JA: Did you try resetting through Apple's online account reset tool? C… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
It's my Iphone. I need to download an app so I can get
It's my Iphone. I need to download an app so I can get company email on my phone, but my phone asks for a passcode before I can download which I forgot and can't find. What do I do? … read more
Mr.Med
Mr.Med
1,226 satisfied customers
Well, I'm old and my memory is not so good. I got my Ipad
Well, I'm old and my memory is not so good. I got my Ipad for Christmas last year and now I can't remember my password. I remember part of it but not certain details. This is the first time I shut it … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I have had my ipad for at least five years. But when i
I have had my ipad for at least five years. But when i change password ***** always says Your google account was just signed into from a new apple ipad device. My iphone and ipad do not sync with each… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Activation on my iPad asks for id and password from setting
Activation on my iPad asks for id and password ***** setting up iCloud...havent the foggiest from years ago....how do I get on my iPad now? … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I am having trouble with my Mac and it all seems to be
I am having trouble with my Mac and it all seems to be connected with a change of my Apple ID that is not synced with Windstream … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have an IPhone 6. In error I entered an incorrect email
Hi, I have an IPhone 6. In error I entered an incorrect email address in my sign in. Can this be corrected? It is messing everything up. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
My apple devices are fine. I need to delete an iCloud id
My apple devices are fine. I need to delete an iCloud id from my pc so I can sync with my iPhone and etc. I seem to have two accounts. Where do I edit the iCloud account on my PC and change it? … read more
Mr.Med
Mr.Med
1,226 satisfied customers
E password and now my apples TV will not work and it said I
e password ***** now my apples TV will not work and it said I had to reset my account. What does that mean … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have been dealing with my I-phone being hacked for the
Hi Mike. I have been dealing with my I-phone being hacked for the past three days. I was in the Apple Store on Tuesday and we finally ended up calling tech support and I was bumped up three levels to … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Trying to set up my friends new ipad. Not being any kind of
Trying to set up my friends new ipad. Not being any kind of techie, she messed it up. I have her apple id confirmed, and icloud and email working. When she was doing something to set up app store she … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x