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I had to change the previous credit card I had because it…

Customer Question
I had to change...

I had to change the previous credit card I had because it was hacked, how do I put in the card # which I'm using now. It keeps showing my old credit card number. I have been trying to a access my apple account and change my credit card with no luck. Very upsetting ,I cannot update my apps. Do I have to cancel my present apple account ,but I'm afraid to ,because I believe I will lose all my data and contacts

Technician's Assistant: When did you last change your password ***** Apple ID?

Tried to a couple of days ago . I was using r

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Where is this .i went ro the App Store but could not find anywhere to change it

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No I'm at a loss ,totally

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/31/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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