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When I open my I tunes libray there is nothing there and
When I open my I tunes libray there is nothing there and when I open the ipod library on the computer it will only let me view buy artist/by song. I would like to view by album. Also I would like to s… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am needing some help with itunes and my ipod and PC... my
I am needing some help with itunes and my ipod and PC... my computer died and a friend loaned me their old one. I have transfered the harddrive my old computer to the loaner. When I log into itunes an… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I lost my ipod. My wife has one she doesnt use. My music
I lost my ipod. My wife has one she doesn't use. My music library consists of purchased itunes and lots of CD's I imported to itunes. When I imported CD's I had no internet connection. How do I get my… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
Hi. When my hard drive was reformatted, I seem to have lost
Hi. When my hard drive was reformatted, I seem to have lost my itunes saved music. I was able to open another itunes account, but it only seems to have my most recently purchased music, not all the CD… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
When i plugged my iPod in to my Laptop to add new songs that
When i plugged my iPod in to my Laptop to add new songs that i had just purchased on iTunes(like I always do) it started to "sync music". I thought nothing of it. I tried adding my newly purchased son… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have lost ny itunes username and passowrd and am not sure
I have lost ny itunes username and passowrd and am not sure if the email account i used to set it up is still valid i have an ipod with 5000+ songs on it - what do I do?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
i upgraded a second gen itouch to ios 4.2 this went OK after
i upgraded a second gen itouch to ios 4.2 this went OK after trying to restore the music, i cant get it to play. the album cover will appear but is split with the left half on the right side and the r… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I bought a Nano for a friend for Christmas and want to do all
I bought a Nano for a friend for Christmas and want to do all the work to download iTunes to his it. I also have an iPod with a full set of music. (We don't have the same taste in music). Anyway.... I… read more
The Mac Daddy
The Mac Daddy
High School or GED
76 satisfied customers
I have bought a new laptop and want to transfer my music from
I have bought a new laptop and want to transfer my music from my PC onto the new laptop. Some of the music has been purchased from iTunes and some has been downloaded from CD's I purchased. I used my … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an old Ipod that is associated with an inactive email
I have an old Ipod that is associated with an inactive email address/itunes account therefore I can not transfer the songs from it to my new itunes account.... HOW could I possibly accomplish this?? I… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I am trying to download stored music from my pc that is on
I am trying to download stored music from my pc that is on a playlist stored on Itunes. About a hundered songs are named by their track # XXXXX they were from custom made cds. They are coming up as du… read more
Jono
Jono
Bachelor's Degree
101 satisfied customers
I just got a brand new ipod for christmas and it seems to not
I just got a brand new ipod for christmas and it seems to not let me sync up my very old one. Is there a was to get my songs from my old ipod to my new one?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
My ipod library was on my laptop and not sure what has happened
My ipod library was on my laptop and not sure what has happened but now when I am in my I-tunes account and click on a song, it says the file/song can't be found and it appears there are over 1,000 so… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
i had my computer stolen. I reset my new one and synched my
i had my computer stolen. I reset my new one and synched my ipod with my 800-song library. My ipod hard-disk then broke. I bought a new one, installed it but only found 106 songs in the library. NB I … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I have a music library on iTunes that is still there but I
I have a music library on iTunes that is still there but I now can't play. Message says it can't find the file, do I want to find it? When I click yes, a menu of three options comes up but none leads … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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