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I want to buy from my itunes s tsore. I have not used it in…

Customer Question
I want to...

I want to buy from my itunes s tsore. I have not used it in some t ime because of a serious medical issue. It demands I sign an agreement but it wont accept it. I cannot get into the store. What is the problem.

Technician's Assistant: When did you last update iTunes?

A week ago

Technician's Assistant: What have you tried so far with your iTunes?

To buy from the store

Submitted: 6 months ago.Category: Mac
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Answered in 1 minute by:
12/31/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

For security purposes please respond with the answer to 4 + 3 = ?

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Customer reply replied 6 months ago
7
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

What device is this on?

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Customer reply replied 6 months ago
no
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

If you do not want remote support please ignore the prompt.

What device is this on?

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Customer reply replied 6 months ago
i am not happy i have to pay for apple's problem as it is.........it is on my computer
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

This is JustAnswer.com and not Apple. Are you aware for that?

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Customer reply replied 6 months ago
i am now...........lol. I was switched over from apple.
Customer reply replied 6 months ago
hello?
Customer reply replied 6 months ago
seriously?
Customer reply replied 6 months ago
i am paying for this..............
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I am still here. Do you want a refund?

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Customer reply replied 6 months ago
a cancellation. I just wanted my question asnwered from Apple about why I could not sign an agreement they insist I use.
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I understand. I will submit the cancellation now.

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Customer reply replied 6 months ago
thank you. Do I get a cancellation number?
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