Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
On 02/13/18 I received an e-mail from iTunes that I had
On 02/13/18 I received an e-mail from iTunes that I had subscribed to a year of Apple Music family membership. I did not make the purchase and it was made through iCloud on a MacBook Pro 15 which I do… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
144 satisfied customers
Could you help me please. Phone and Ipad. I just need to be
I just need to be able to sign into ITunes and use my music library. I can see all the songs on my computer but phone and I pad only have to recently purchased … read more
Cris
Cris
63 satisfied customers
I need to have my purchased music on my iPad account moved
I need to have my purchased music on my iPad account moved over to my iPhone account today. Also need to move any credit balance over to my iPhone account. … read more
Cris
Cris
63 satisfied customers
I just used my itunes app on my ipad air to purchase about
I just used my itunes app on my ipad air to purchase about 50 songs. I need to know how to move them to Music and make a playlist… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Why won't my music files from my PC move to my iPhone? I've
why won't my music files from my PC move to my iPhone? I've watched 10 youtube videos on how to move the files. I downloaded iTunes to my PC, my iPhone is plugged in via USB to computer, the only file… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I'm out of memory on my iPhone and most of the memory is
I'm out of memory on my iPhone and most of the memory is dedicated music I don't usually listen too. I. have an iPhone with 400 plus songs on my playlist and 1200 songs under purchase songs. I'd like … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I made a playlist on my ipad. I need to burn it onto a CD
I made a playlist on my ipad. I need to burn it onto a CD how do I do that? I don't hv cloud capability on my laptop bc i have os 10.6.8 so playlist isn't on laptop. Thanks, Holly… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,815 satisfied customers
password XXXXX mac admin user not working. have password XXXXX
password XXXXX mac admin user not working. have password XXXXX down, but not working. locked out?? how to reset it, don't remember the mac coming with an install disc.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Somehow I have two iTunes libraries - one on an old computer
Somehow I have two iTunes libraries - one on an old computer and one on my new laptop where I've just added some new tunes. How do I combine these libraries and under one user and password? Thanks/pct… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,815 satisfied customers
I upgraded my MacBook Pro over the weekend and now my music
I upgraded my MacBook Pro over the weekend and now my music in my playlist will not play. By each song there is a exclamation point which means it is not there. A message comes up that says "The song … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a ipad 2 and a Apple ID. I want to register my new
I have a ipad 2 and a Apple ID. I want to register my new desk top hp computer, so that I can sync my contacts from the desk top to my ipad ? What are the steps on my PC to get it registered, where ap… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i have and itunes acoount and my computor crashed and i lost
i have and itunes acoount and my computor crashed and i lost my files i have my apple id and password XXXXX can i access my files… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,815 satisfied customers
What is the difference between restoring your iPhone verses syncing it? I started using
What is the difference between restoring your iPhone verses syncing it? I started using my new iPhone and adding apps. and songs etc.to it without restoring it first. Now I have different stuff in my … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
i am receiving the message below. I have purchased music from
i am receiving the message below. I have purchased music from the apple store and have it in itunes, but if I say yes, it erases everything on my phone to get the music. How do i get around this? I ha… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a new laptop with a new itunes already downloaded.
I have a new laptop with a new itunes already downloaded. I want to sync but don't want all of my info erased. Do I need to bring my itunes over from my old computer?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am trying to move my library from my old desk top to my new.......it
I am trying to move my i-tunes library from my old desk top to my new.......it only transfers 3400 of my 4800 library...can someone help.....i cannot tell which one it is not transferring… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,815 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x