Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
The password that I remember for my phone, is not able to
The password ***** I remember for my phone, is not able to unlock it. What can I do? … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
I do not remember the password that I used to set up my
I do not remember the password ***** I used to set up my IPad. It is activation lock. Can't do anything with this page. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,752 satisfied customers
Locked out of iphone. I remember password now but ophone is
forgot password ***** tried too many times to unlock and now I'm locked out and I remember password ***** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,668 satisfied customers
Need help to activate my acct. Don't remember. Did it so
Need help to activate my acct JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: Yes did… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,015 satisfied customers
My Ipad is locked - can't remember password. Can't remember.
Yes, I'm 85 and stupid about these details - utterly my fault for not… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
880 satisfied customers
I am locked out of my MacBook Air laptop. It's been several
I am locked out of my MacBook Air laptop. It's been several weeks that I have not been able to effectively use my laptop. I have tried changing my password ***** times but none of the passwords I've u… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
Yesterday my iPad was upgraded and returned to factory
Yesterday my iPad was upgraded and returned to factory settings. I cannot unlock the activation lock because I do not remember the password ***** originally set up the iPad. I spent an hour on the pho… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am unable to open my email box, it appears to be locked.
Hi, I am unable to open my email box, it appears to be locked. Do ou have any suggestions? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
Mac air book password won't unlock. Tried various options
Mac air book password *****'t unlock. Tried various options without success. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am trying to reset my apple ID password, and it lets met,
Hello. I am trying to reset my apple ID password, and it lets met, but I cannot remember the answers to my security questions and it wont let me reset them. What do I need to do now? I need to update … read more
Justin Johnson
Justin Johnson
Mac Genius
3,352 satisfied customers
My phone lock me out cause I forgot my Apple ID password.
Hello my phone lock me out cause I forgot my Apple ID password … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot connect my new wired Logitech illuminated keyboard
I cannot connect my new wired Logitech illuminated keyboard K740 to my iMac. I have macOS Sierra 10.12.4 installed. I was told that it shouldn't be a problem but tht doesn't seem to be the case. Help?… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,048 satisfied customers
Somehow the activation lock is on. I cannot get to settings
somehow the activation lock is on. I cannot get to settings to unlock or remove it. I am the original owner and apparently cannot remember my password ***** I have it listed as Watercolor36 but it won… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Ipad needs to be reset and it keeps telling me it does
My Ipad needs to be reset and it keeps telling me it does not regonize my Apple ID … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
974 satisfied customers
I can't remember my pass code I need help. S. It doesn't do
It doesn't do anything and I want to change my pass code to something that I can rember I'm old … read more
Justin Johnson
Justin Johnson
Mac Genius
3,352 satisfied customers
I have accidently locked my restrictions and cannot remember
I have accidently locked my restrictions and cannot remember my passcode. I have downloaded and reset my iphone without any success. How can I unlock my restrictions?… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
I have a 1tb WD Essential external harddrive. I have not used
I have a 1tb WD Essential external harddrive. I have not used it in a long time and I can not remember my password, even with the hint. Is there anyway to unlock without the password XXXXX then set up… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
OS 10.4.11. G5. IMAC. about 5.5 years old. When I logged
OS 10.4.11. G5. IMAC. about 5.5 years old. When I logged on this morning, the most frequently used desktop folder did not appear. Seems I've lost lots of Word files and some XCEL files, a guesstimate … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x