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I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Bachelors Degree
838 satisfied customers
My wife forgot her password to her ipad. Only had one when
My wife forgot her password ***** her ipad JA: When did you last change your password ***** Apple ID? Customer: Only had one when it was new3 months ago JA: Did you try resetting through Apple's onlin… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My wife has Parkinsons and has been locked out of her I PAD.
My wife has Parkinsons and has been locked out of her I PAD. She doesn't remember any passwords etc.. I would like to get her I PAD running again so she can get back to her HAY DAY game. HELP if you c… read more
Jon
Jon
Bachelors Degree
838 satisfied customers
My wife just got a new iPhone 8 and, in order to get her
Hi, my wife just got a new iPhone 8 and, in order to get her going, I used my Apple ID also for her phone......continued … read more
Eric Ewing
Eric Ewing
University IT Manager
208 satisfied customers
Long story, I was given an IPad Min. by my daughter 3 years
Long story, I was given an IPad Min. by my daughter 3 years ago. I likedl it so much that I bought an IPad Pro. I gave the mini to my granddaughter. Unfortunately they became one causing me to be unab… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,869 satisfied customers
I have a ipad (my Son's I bought for him for Christmas like
I have a ipad (my Son's I bought for him for Christmas like 4 years ago).We cannot get into. I have the Apple Id but he does not have correct password. So , I spoke with apple and they I guess reset (… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought my wife a new iPad to replace her old one, and
I bought my wife a new iPad to replace her old one, and going through the set up when asked to enter. Her Apple ID and pass word it also asked for her phone number, which we have but since t … read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
I cant remember the password. I cant remember I don't use
I cant remember the password JA: When did you last change your password ***** Apple ID? Customer: I cant remember I don't use the apple id much JA: Did you try resetting through Apple's online account… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I have been getting messages to update my password popping
I have been getting messages to update my password ***** up every few seconds on my wife's iPad, a few times a day on my iPod and it refuses to take the latest password. The trouble arises, I think fr… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How to change my wife's, How to change my wife's Apple ID to
How to change my wife's Apple ID to one of my own? … read more
Cris
Cris
3,448 satisfied customers
I am trying to change the "reachable" phone number on my
HI Pearl, I am trying to change the "reachable" phone number on my iPad. My wife and I both have iPhones, mine is a 5s, hers is a 6. I recently upgraded iOS to 9.3 on both phones and my iPad. She has … read more
Cody
Cody
Computer Science
2,566 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My old boyfriend has no access to my iPhone, and Ive even
My old boyfriend has no access to my iPhone, and I've even replaced it since seeing him, yet he's able to insert text messages on a text conversation I'm having with a friend. The text appears to come… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
Cris
Cris
3,448 satisfied customers
My question is as follows......We have a imac as our home computer.
My question is as follows......We have a imac as our home computer. We have had 2 ipods running off the computer. When running Itunes we have been using the same apple ID but just syncing the ipods wi… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
How does texting from an iPad to an iPod work, and can someone
How does texting from an iPad to an iPod work, and can someone else get a number that is being used on an iPod when they buy a new phone? Ex: Person A has been texting regularly from iPod, then sudden… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
Wife and I both have iPads and want separate ICloud accounts.
Wife and I both have iPads and want separate ICloud accounts. We both use our one email account for iTunes in order to share purchased items. Wife at first used one joint email account to create an iC… read more
Cris
Cris
3,448 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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