Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I haven't used facebook in a while, and last night, posted a
I haven't used facebook in a while, and last night, posted a few "normal' photos, and now it's been telling me since last night that I can't use facebook right now because it's reviewing my photos??? … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
6 satisfied customers
My iPad rebooted on it's own and now wants my Apple ID and
My iPad rebooted on it's own and now wants my Apple ID and password. I put in what I thought was correct and it says it is wrong. I went online and thru my recovery email reset my password, etc. I got… read more
John Holland
John Holland
Bachelor's Degree
20 satisfied customers
I accidentally got on find my phone and now I can't use my
I accidentally got on find my phone and now I can't use my ipod or restart as a new one. I have know ideal what my icloud is either … read more
Jon
Jon
Bachelors Degree
788 satisfied customers
New IPAD for Christmas. Turned it off last night and it will
Hi! New IPAD for Christmas. Turned it off last night and it will not let me turn it on using my thumbprint until I enter my passcode. Tried a couple different codes, as I can't remember what it was. C… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I typed in my ipod touch password incorrectly, but now I've
I typed in my ipod touch password ***** but now I've remembered it, but my ipod touch is lifeless!! … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I received the following message at 9:49 pm CST last night:
I received the following message at 9:49 pm CST last night: "Your Apple ID is now being used for iMessage on a new iPod Touch. If you recently signed into "sbbwq's iPhone" you can ignore this notifica… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
My wife updated her iPad and it is asking fir a verification
My wife updated her iPad and it is asking fir a verification code that will be sent to our home phone. No messages have been received and the iPad cannot be used. … read more
Jon
Jon
Bachelors Degree
788 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My i phone 6s stopped letting me use the map on the phone,
my i phone 6s stopped letting me use the map on the phone, google, and google maps yesterday. i erased them and now my app store wont open so i can redownload them my phone. just confused!!! … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Why does my iPad2 either freeze, then return to the desk
Why does my iPad2 either freeze, then return to the desk stop screen. . .or my personal favorite, out of the blue, I get the black screen with a white apple in the middle of it? So far I have been suc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,826 satisfied customers
I just created an Ibook from my photos. I did one last year
I just created an Ibook from my photos. I did one last year with no trouble. This time the system won't let me buy the book. It kept directing me to one photo I tried to correct. Now it just won't let… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I lost my old i-pod and got a new one for Christmas. Ive updated
I lost my old i-pod and got a new one for Christmas. I've updated my software and have tried to sync my i-pod. The music I have saved shows up but it isn't giving me the option to sync. I'm confused a… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
This question relates to setting up an Apple ID and an iTunes
This question relates to setting up an Apple ID and an iTunes account for kids under the age of 13. My 12 year old received an iPod Touch for Christmas and my almost-10-year-old received an iPad Mini … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I was given an iPod Nano just over a year ago. I have only
I was given an iPod Nano just over a year ago. I have only just begun to use it. I charged it for about 6 hours on the computer. It worked for downloads from iTunes as long as it was attached to the c… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Received a message when I plugged in my ipod nano that says
Received a message when I plugged in my ipod nano that says "One of teh USB devices attached to this computer has malfunctioned." I've gotten the computer to recognize it once by plugging into a diffe… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am the owner of an I Pod. At Christmas time I downloaded
I am the owner of an I Pod. At Christmas time I downloaded some Christmas songs from CD that I had and put them in a separate playlist. My problem - I love playing my I Pod on the "Shuffle" setting so… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
We just purchased a new Mac and cannot connect through our
We just purchased a new Mac and cannot connect through our wireless router. Model WRT120N. My guess is that, because the router was set up with a Windows operating system, it needs to be configured to… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Someones given me an APPLE iPOD TOUCH 32GB 3rd Generation.
Someone's given me an APPLE iPOD TOUCH 32GB 3rd Generation. I've deleted everything that was on it and am trying to download songs, internet etc on to it from my laptop. The laptop works off a Belkin5… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
687 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,826 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x