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Bought from Apple an external drive for my macbook air. How…

Customer Question
Bought from Apple an...

Bought from Apple an external drive for my macbook air. How do i use it?

Technician's Assistant: What Operating System (OS) are you running on your MacBook Air?

10.13..2 . high sierra

Technician's Assistant: How long has this been going on with your MacBook Air? What have you tried so far?

Only recent purchases, the laptop and the extnl drive for it from a macstore.. can't get a cd to play.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

251flash drive laptop

Submitted: 6 months ago.Category: Mac
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Answered in 34 minutes by:
12/30/2017
Mac Support Specialist: Chris Lindsey, Computer Hardware Engineer replied 6 months ago
Chris Lindsey
Chris Lindsey, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 370
Experience: IT Technician at Tech Amelia
Verified

Good afternoon, my name is ***** ***** I am your Professional Electronics Technician Expert.

With faster service I can connect to you via Remote Support to your computer and get your problem fixed, is that something you would be interested in?

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