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I lost my passcode on Iphone 7 new today. I never changed it…

Customer Question
I lost my passcode...

I lost my passcode on Iphone 7 new today

Technician's Assistant: When did you last change your password ***** Apple ID?

I never changed it got phone today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

How never had a phone 85 year old

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

It is a I phone 7 okay?

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
12/30/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,331
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

If you have forgotten the security passcode then you will need to recover the iPhone.

To do this, please see:

https://support.apple.com/en-us/HT204306https://support.apple.com/en-us/HT204306

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