Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Need to get Apple ID and password reset. Don’t have date…

Customer Question
Need to get Apple...

Need to get Apple ID and password *****

Technician's Assistant: When did you last change your password ***** Apple ID?

Don’t have date

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/30/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am trying to make a purchase, my Apple ID password is
I am trying to make a purchase, my Apple ID password ***** ***** every time I try to use it it says I have to verify my password, but I'm having trouble doing that … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How can I get my password for apple I lost them and don't
How can I get my password ***** apple I lost them and don't remember … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I don't know if I have Apple ID password. To tell you the
To tell you the truth I don't know. How can I start please I'm senior citizens just till me how … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I don't know how to reset my Apple ID pass word I have
I don't know how to reset my Apple ID pass word I have forgotten it … read more
Jon
Jon
Bachelors Degree
700 satisfied customers
I did a software update and now my iPad is locked out and I
I did a software update and now my iPad is locked out and I don't remember ever setting a passcode on it … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have forgotten my password. Apple. Up to date one. Don't
Don't use Apple very much just tried to get an app. today. Tried different combinations of Lakelands1 which I thought was the right password. I set it several years ago. Hi … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Need help resetting my apple ipad password. Don't remember
Don't remember and forgot answers to question ask to get password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My Apple ID is not being accepted and any recent passwords
My Apple ID is not being accepted and any recent passwords are not bring accepted so I can reset password—my phone keeps requesting that I enter my Apple ID password ***** it won't accept and when I t… read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
Would like to talk to a technician about my iTunes bill that
Would like to talk to a technician about my iTunes bill that I don't recall purchasing They been taking 6.99month it's up-to-date was 14.99 If you can call me at area code(###) ###-####I would appreci… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I haven't use this iPad in a time and I don't remember the
I haven't use this iPad in a long time and I don't remember the email address or the password … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I had to have my phone repaired lost my information and I
I had to have my phone repaired lost my information and I don't know my Apple ID. and don't know how to get it … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I'm having trouble getting into any web site because I must
I'm having trouble getting into any web site because I must always give my Apple ID and password. I don't know that password. I can't change the password ***** my email addresses are both … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My Apple ID is locked. To verify I have to send my birth
My Apple ID is locked. To verify I have to send my birth date and social security number. How do I know it's legit and not some scam? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My husband and I Apple phones have the same Apple ID number
My husband and I Apple phones have the same Apple ID number by accident and now they are intertwined we need to diss and twined them … read more
Justin Johnson
Justin Johnson
Mac Genius
2,479 satisfied customers
It's saying I need to enter the Apple ID and password to
It's saying I need to enter the Apple ID and password ***** activate the phone but I don't know it cause I bought it off someone and they can't remember the password ***** the owner has the find my iP… read more
Justin Johnson
Justin Johnson
Mac Genius
2,479 satisfied customers
Trying to put in mcafee security on my IPad but forgot my
Trying to put in mcafee security on my IPad but forgot my password ***** iCloud … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I need to find my Apple ID and password I forgot it and need
I need to find my Apple ID and password ***** forgot it and need it to transfir information from old phone … read more
Mr.Med
Mr.Med
1,186 satisfied customers
How can I change my apple password? Don't think I ever
No. I'm 80 and don't know much about these things. Recently I got a message “Your Apple ID and phone number are now being used for iMessage on a new phone”. I got the 8 about a month ago. Apple sent me to Supportteq earlier this eve — they are selling an expensive service I don't honk I need. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x