Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I HAVE JUST CHANGED FROM CENTURY LINK TO CABLE ONE FOR MY…

Customer Question
I HAVE JUST CHANGED...

I HAVE JUST CHANGED FROM CENTURY LINK TO CABLE ONE FOR MY INTERNET SERVICE. FOR SOME REASON MY PRNTER IS NOT BEING RECOGNIZED. HOW DO I GO ABOUT FIXING THIS?

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I Have no Idea? I am not exactly computer savvy .

Technician's Assistant: When did you last reboot?

It's been a while. Do you mean shut down completel?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No, I just need some help. Thanks

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/30/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Is the printer on the wifi now?

Ask Your Own Mac Question
Customer reply replied 7 months ago
As far as I know but when I check it it says offline
Customer reply replied 7 months ago
No thank you
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

You will need to connect it to wifi again like you did when you set it up the first time.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
2,712 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
When my husband wakes up our computer in the morning he is
When my husband wakes up our computer in the morning he is able to get AOL Later in the day when I want to access AOL I cannot. So I restart my entire computer and then I can get in - this happens sev… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
By does Safari reload email that has been deleted from inbox
By does Safari reload email that has been deleted from inbox and deleted from trash. For some reason a year's worth of these emails gets sent back to my inbox! Totally frustrating. This is the third t… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I have been having trouble with my MX922 staying "connected" to my Mac
I have been having trouble with my MX922 staying "connected" to my Mac for some time...having to shut down and restart to print. Now I cannot get it to connect at all. Any ideas? … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My emmail does not work. Yesterday over a 2 hour period someone
My emmail does not work. Yesterday over a 2 hour period someone set up an alternitave email for me, but today I cannot find it. HELP!!… read more
A. Stevens
A. Stevens
66 satisfied customers
I have a model A1226 Macbook pro. I have a strange issue
I have a model A1226 Macbook pro. I have a strange issue going on with the battery readings on my tool bar. I installed a new battery in it and when it began to charge the indicator showed a lightenin… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
1 - I got a new dlink for wireless. 2 - While setting it I
1 - I got a new dlink for wireless. 2 - While setting it I change some things I shouldn't have. I would like to back to the way my Mac was setup yesterday. Can just set it to go back in time.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My server had me change my modem password. Now my ipad will
My server had me change my modem password. Now my ipad will not get online. When I try to enter a password ***** I get is a box that says " forget this network" then many more boxes.I called the compa… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I cannot connect my ipad to wifi My modem went down on Sunday
I cannot connect my ipad to wifi My modem went down on Sunday night this has been fixed. no response for my ipad Regards XXXXX XXXXX… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, I am trying to use my restore disk on my iMac 8.1, but
Hi, I am trying to use my restore disk on my iMac 8.1, but it sas "this software cannot be installed on this machine". Last year, It worked, the same disk, hasn't moved from it's box, now it doesnt wo… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Have iMAC, running OS X and also Windows XP on Parallels platform.
Have iMAC, running OS X and also Windows XP on Parallels platform. Problem: keyboard has suddenly frozen for no reason. Will not type any key, and will not shut the computer down (have to use soft shu… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
We have your modem linked in to our apple desk top. I have
We have your modem linked in to our apple desk top. I have been happily using my Apple laptop by taking out the internet cable and inserting it into my laptop - works fine. Yesterday we tried to plug … read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
505 satisfied customers
I used to have my photo in a file named img_jpeg and I could
I used to have my photo in a file named img_jpeg and I could download it to letters or email. suddenly this file disappeared and I have been unable to recreate it. I have a photo in iPhoto and another… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my iphone 3Gs isnt being recognized by iTunes and the phone
my iphone 3Gs isn't being recognized by iTunes and the phone itself isn't booting up. The initial apple logo shows up but in approx 10 seconds, it just shuts down again.… read more
Pat
Pat
Bachelor\u0027s Degree
171 satisfied customers
I have an iMac G5 running 10.5.8. Recently it has started shutting
I have an iMac G5 running 10.5.8. Recently it has started shutting down for no reason. It is doing this more frequently as time goes by. Any ideas?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
my mac is running slow and sometimes just sits and spins and
my mac is running slow and sometimes just sits and spins and I've never experenced this before… read more
Travis
Travis
Director of Design
Bachelor\u0027s Degree
757 satisfied customers
Just got back for a several day trip. Mac was off whole time.
Just got back for a several day trip. Mac was off whole time. For several months have been using both gmail and comcast with mac mail with no problem with either showing up in my inbox. Neither downlo… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My I mac G5 17 inch frooze and I shut it down with the power
My I mac G5 17 inch frooze and I shut it down with the power button upon restart it only shows the cursor which will track around but only a blue screen nothing on it.When I restart with the shift key… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am trying to download the latest iphone update but keep getting
I am trying to download the latest iphone update but keep getting an error. I have an imac os x 10.5.5. itunes 8.0.2. error = stopped (err=3259)… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x