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I cannot remember password for amazon. I want to order books…

Customer Question
I cannot remember password...

I cannot remember password ***** amazon. I want to order books for my iPad. Thanks.

Technician's Assistant: When did you last change your password ***** Apple ID?

Don’t remember. I have tried to use new one for about a year for iBooks.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No; they say I have a small credit but I have no idea how to use it.

Submitted: 4 months ago.Category: Mac
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Answered in 1 minute by:
12/30/2017
Mac Support Specialist: Jason Jones, Mac Technician replied 4 months ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 18,699
Experience: Several years of supporting Mac systems.
Verified

Hello,
I look forward to helping you today.

Please, follow the instructions below to reset your Amazon account password:
- Click the following link: http://www.amazon.com/exec/obidos/self-service-forgot-password-get-email
- Fill out the requested information on that page and continue.
- Once that is complete, you will be able to reset your password.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

Ask Your Own Mac Question
Mac Support Specialist: Jason Jones, Mac Technician replied 4 months ago

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason

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Jason Jones
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 18,699
18,699 Satisfied Customers
Experience: Several years of supporting Mac systems.

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