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I cannot find any of my photos on my MAC. Im sorry but I…

Customer Question
I cannot find any...

I cannot find any of my photos on my MAC

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Im sorry but I don't understand the question. What are the OS it can be

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your Mac? What have you tried so far?

I saw them all on Thursday Now I cannot find them

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No ty

Submitted: 1 month ago.Category: Mac
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Answered in 5 minutes by:
12/30/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 1 month ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 1,554
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the option and we can continue. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 1 month ago

I believe remote support is your best option. If you would like remote support please select the option and we can continue.

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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