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I cakn't open my Keynote. I made a power point with 100

Customer Question
I cakn't open my...

I cakn't open my Keynote. I made a power point with 100 slides. It worked last night but not today.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Macbook Air

Technician's Assistant: How long has this been going on with your MacBook Air? What have you tried so far?

I tried the suggestion from Google. Rt click, open with Keynote The files are in Keynote but they won't open

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not sure what to ask.

Submitted: 1 month ago.Category: Mac
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Answered in 1 minute by:
12/30/2017
Mac Support Specialist: Engineer John C., Computer Engineer & Mac Enthusiast replied 1 month ago
Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14,634
Experience: I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
Verified

Hi, I am John, welcome to JustAnswer.com

When you open the file, do you get any error message? or what happens?

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Customer reply replied 1 month ago
No error message. Just nothing
Customer reply replied 1 month ago
I just paid $40 on pay pal.
Is this a rip off?
It said $5 originally
Customer reply replied 1 month ago
What are you doing?
Is this a service or not?
Customer reply replied 1 month ago
You are not being helpful.
This is a scam?
Customer reply replied 1 month ago
What is happening?
Customer reply replied 1 month ago
Scam?
Customer reply replied 1 month ago
Assume you are scam artists
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Mike
Mike
Mike, Mac Medic
Category: Mac
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